Patient Experience Specialist

We’re looking for a passionate and dedicated Patient Experience Specialist to join our team at Emory Healthcare. Our ideal candidate should have the drive to ensure a positive patient experience for every customer that visits our medical centers.The Patient Experience Specialist must possess strong interpersonal skills, a commitment to excellent customer service, and a passion for patient advocacy. They should have a deep understanding of the healthcare industry, along with a comprehensive knowledge of customer service processes and procedures. They should be highly organized and able to ensure a smooth and efficient patient experience.The Patient Experience Specialist must have a minimum of a high school diploma and at least 1 year of customer service experience in the healthcare industry. A degree in healthcare or a closely related field is preferred. The successful candidate should also have excellent communication skills, both written and verbal, and be able to work with a broad range of people.If you are passionate about delivering outstanding customer service and optimizing the patient experience, we would love to hear from you.

Responsibilities:

1. Provide excellent customer service to ensure a positive patient experience.
2. Possess strong interpersonal skills and a commitment to patient advocacy.
3. Ensure a smooth and efficient patient experience.
4. Have a comprehensive knowledge of customer service processes and procedures.
5. Be highly organized and able to prioritize tasks.
6. Possess a minimum of a high school diploma and at least 1 year of customer service experience in the healthcare industry.
7. Possess a degree in healthcare or a closely related field.
8. Have excellent communication skills, both written and verbal.
9. Be able to work with a broad range of people.
10. Create and implement strategies to optimize the patient experience.

According to JobzMall, the average salary range for a Patient Experience Specialist in Atlanta, GA, USA is around $62,000 per year. This amount can vary depending on experience, qualifications, and employer. The salary range typically falls between $50,000 and $76,000, with the highest pay being offered for more experienced and qualified candidates.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.