
Patient Access Priority Engagement Specialist Lead
Welcome to Emory Healthcare, where we are committed to providing exceptional patient care and fostering a culture of innovation and collaboration. We are currently seeking a highly motivated and compassionate individual to join our team as the Patient Access Priority Engagement Specialist Lead. In this role, you will play a crucial role in ensuring that our patients receive timely and efficient access to our healthcare services. You will lead a team of dedicated specialists and work closely with our patients, providers, and staff to ensure a seamless and positive experience. If you have a passion for helping others and possess the necessary qualifications, we encourage you to apply for this rewarding opportunity.
- Lead and supervise a team of Patient Access Priority Engagement Specialists to ensure effective and efficient operations.
- Train, mentor and provide ongoing support to team members to promote a culture of excellence and patient-centered care.
- Collaborate with other departments and teams to ensure smooth and timely patient access to healthcare services.
- Develop and implement strategies to improve patient engagement and satisfaction.
- Monitor and analyze patient access data to identify areas for improvement and implement solutions.
- Oversee scheduling and registration processes to minimize wait times and maximize efficiency.
- Communicate with patients and their families to provide information and address any concerns or issues.
- Ensure compliance with all relevant healthcare regulations and guidelines.
- Stay updated on industry trends and best practices to continuously improve patient access processes.
- Conduct performance evaluations and provide regular feedback to team members.
- Participate in meetings and committees to contribute to the overall success of Emory Healthcare.
- Assist in resolving any escalated patient access issues or complaints.
- Serve as a liaison between patients, providers, and staff to facilitate smooth and effective communication.
- Foster a positive and collaborative work environment that promotes teamwork and professional growth.
- Perform other duties as assigned by the management to support the goals and objectives of Emory Healthcare.
Bachelor's Degree In Healthcare Administration, Business Administration, Or A Related Field.
Minimum Of 3-5 Years Of Experience In Patient Access, Customer Service, Or Healthcare Administration.
Proficient Knowledge Of Medical Terminology, Insurance Verification, And Billing Procedures.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Engage With Patients, Team Members, And Other Healthcare Professionals.
Strong Leadership Abilities, With Experience In Managing And Training A Team Of Patient Access Specialists.
Communication Skills
customer service
Medical Terminology
Team Leadership
Problem-Solving
Multi-tasking
Insurance Verification
prior authorization
Billing And Coding
Patient Registration
Emr Proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Access Priority Engagement Specialist Lead in Atlanta, GA, USA is $55,000 - $70,000 per year. However, this salary range can vary depending on factors such as experience, education, and specific job responsibilities. It is important to research the specific job posting and company to get a more accurate salary estimate.
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319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.

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