Referral Services Assistant

Are you passionate about helping others and making a positive impact in their lives? Do you possess strong organizational skills and attention to detail? Elevance Health is seeking a dedicated and compassionate Referral Services Assistant to join our team. As a Referral Services Assistant, you will play a crucial role in connecting our patients with the best healthcare providers and ensuring seamless coordination of care. We are looking for someone who is a team player, has excellent communication skills, and is committed to providing exceptional customer service. If you are ready to utilize your skills and make a difference in the healthcare industry, we encourage you to apply for this exciting opportunity.

1. Connect patients with appropriate healthcare providers by coordinating and processing referrals in a timely and accurate manner.
2. Maintain organized and up-to-date records of patient referrals and appointments.
3. Communicate effectively with patients, healthcare providers, and internal staff to ensure seamless coordination of care.
4. Provide exceptional customer service by addressing patient inquiries and concerns in a professional and compassionate manner.
5. Collaborate with other team members to ensure efficient and effective referral processes.
6. Follow company policies and procedures to ensure compliance with healthcare regulations and maintain patient confidentiality.
7. Utilize strong organizational skills and attention to detail to accurately document and track referral information.
8. Identify and resolve any issues or barriers that may affect the referral process.
9. Continuously seek opportunities to improve the referral process and overall patient experience.
10. Maintain a positive and supportive attitude towards patients and colleagues.
11. Attend meetings and trainings to stay updated on industry trends and procedures.
12. Adhere to strict deadlines and prioritize tasks to ensure timely completion of referral requests.
13. Demonstrate a high level of professionalism and empathy towards patients.
14. Follow up with patients and healthcare providers to ensure a smooth referral experience.
15. Uphold the company's mission and values of providing high-quality healthcare services to individuals in need.

According to JobzMall, the average salary range for a Referral Services Assistant in Tampa, FL, USA is $29,000 to $40,000 per year. This may vary depending on factors such as experience, education, and the specific company or organization the individual is working for.

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.