Referral Services Assistant

Welcome to Elevance Health! We are a dynamic and rapidly growing health services company dedicated to improving the lives of our clients through innovative solutions and exceptional customer service. We are currently seeking a highly motivated and organized Referral Services Assistant to join our team. In this role, you will play a vital part in our mission to provide top-notch care to our clients by managing and coordinating their referral services. The ideal candidate will have excellent communication skills, attention to detail, and a passion for helping others. If you are looking for a fulfilling and rewarding career in the health industry, we would love to hear from you!

1. Manage and coordinate referral services for clients, ensuring timely and accurate processing of referrals.
2. Communicate with clients, healthcare providers, and insurance companies to obtain necessary information for referrals.
3. Maintain detailed and organized records of all referral processes and documentation.
4. Collaborate with other team members to ensure smooth and efficient workflow.
5. Assist in scheduling appointments and follow-up visits for clients.
6. Provide exceptional customer service to clients, addressing any questions or concerns related to referral services.
7. Stay updated on healthcare industry trends and regulations to ensure compliance with referral processes.
8. Maintain confidentiality of client information and adhere to HIPAA guidelines.
9. Identify and communicate any issues or challenges related to referral services to the appropriate team members.
10. Participate in training and professional development opportunities to enhance skills and knowledge relevant to the role.
11. Contribute to the overall success and growth of the company by actively promoting and representing the organization’s values and mission.
12. Perform other administrative tasks and duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Referral Services Assistant in Denver, CO, USA is between $31,000 and $42,000 per year. However, this can vary depending on factors such as experience, education, and job responsibilities. Additionally, benefits and bonuses may also affect the overall salary for this position.

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.