Referral Services Assistant

Welcome to Elevance Health, where we believe in providing exceptional healthcare services to our community. We are currently seeking a highly motivated and compassionate Referral Services Assistant to join our team. As a Referral Services Assistant, you will play a crucial role in ensuring that our patients receive timely and efficient care by coordinating and managing all referral requests. If you have a passion for helping others and possess strong organizational and communication skills, we invite you to apply for this important position. Join us in making a positive impact on the lives of our patients and their families.

1. Coordinate and manage all referral requests for patients, ensuring timely and efficient care.
2. Maintain accurate and up-to-date records of all referral requests and their status.
3. Communicate with healthcare providers, insurance companies, and other stakeholders to obtain necessary information for referral requests.
4. Follow up with patients and providers to ensure that referrals are completed in a timely manner.
5. Work closely with the healthcare team to ensure that patients receive appropriate care and services.
6. Provide excellent customer service to patients, addressing any concerns or issues regarding referrals.
7. Collaborate with other departments to ensure smooth and efficient referral processes.
8. Stay updated on insurance policies and guidelines for referral services.
9. Maintain confidentiality of patient information and adhere to HIPAA regulations.
10. Participate in training and development programs to enhance knowledge and skills related to referral services.
11. Assist with administrative tasks, such as scheduling appointments and maintaining patient files.
12. Contribute to a positive and supportive work environment by working well with colleagues and demonstrating a strong work ethic.
13. Adhere to the mission and values of Elevance Health in all job duties and interactions.
14. Continuously seek opportunities for improvement and suggest ways to streamline referral processes.
15. Uphold the highest standards of professionalism and ethical conduct in all interactions with patients, colleagues, and stakeholders.

According to JobzMall, the average salary range for a Referral Services Assistant in Houston, TX, USA is between $30,000 and $40,000 per year. This may vary depending on the specific job duties, experience level, and company.

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.