Provider Experience Manager

Welcome to Elevance Health, where we are committed to providing exceptional healthcare experiences for our members. We are currently seeking a Provider Experience Manager to join our team and help us deliver high-quality and efficient healthcare services to our members. This role requires a dynamic and self-motivated individual who is passionate about improving the provider experience and building strong relationships with our network of healthcare providers. If you have a strong background in healthcare operations, excellent communication skills, and a proven track record of driving provider satisfaction, we would love to hear from you. Join us in our mission to revolutionize healthcare and make a positive impact on the lives of our members.

1. Develop and implement strategies to improve and enhance the provider experience.
2. Foster and maintain strong relationships with our network of healthcare providers.
3. Collaborate with cross-functional teams to identify and resolve provider-related issues.
4. Monitor and analyze provider satisfaction data to identify areas for improvement.
5. Create and manage processes and procedures to streamline provider interactions and improve efficiency.
6. Communicate regularly with providers to gather feedback and address any concerns or issues.
7. Conduct regular training and education sessions for providers to ensure they are informed about our services and processes.
8. Stay updated on industry trends and best practices to continuously improve the provider experience.
9. Work closely with the operations team to ensure smooth onboarding and maintenance of providers in our network.
10. Represent Elevance Health at industry events and conferences to promote our provider experience initiatives.
11. Develop and maintain a provider satisfaction scorecard to track progress and identify areas of success and improvement.
12. Collaborate with marketing and communications teams to develop messaging and materials promoting our commitment to exceptional provider experiences.
13. Ensure compliance with all regulatory requirements and standards related to provider interactions.
14. Continuously seek ways to innovate and improve the provider experience to stay ahead of the competition.
15. Lead and motivate a team of provider relations specialists to achieve goals and objectives.
16. Regularly report on key performance metrics to senior management.

According to JobzMall, the average salary range for a Provider Experience Manager in Tampa, FL, USA is between $80,000 and $120,000 per year. This may vary depending on factors such as years of experience, education level, and specific job responsibilities.

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.