Elevance Health

Provider Communication Manager

Elevance Health

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Elevance Health, a leading healthcare company dedicated to improving the lives of individuals and communities. We are currently seeking a highly skilled and motivated Provider Communication Manager to join our dynamic team. As the Provider Communication Manager, you will play a crucial role in developing and maintaining effective communication strategies with our network of healthcare providers. Your exceptional communication and leadership skills will be vital in ensuring the delivery of high-quality care to our valued members. If you are passionate about improving healthcare delivery and have a strong background in provider communication, we encourage you to apply for this exciting opportunity.

  1. Develop and implement effective communication strategies to foster strong relationships with healthcare providers in our network.
  2. Create and maintain a database of provider contacts and continuously update provider information.
  3. Serve as the primary point of contact for all communication with providers, including responding to inquiries and resolving any issues that may arise.
  4. Collaborate with various departments within the company to ensure consistent messaging and communication to providers.
  5. Monitor and analyze provider feedback to identify areas for improvement and implement necessary changes.
  6. Develop and maintain provider training materials and resources to ensure understanding of company policies and procedures.
  7. Coordinate and facilitate meetings and conferences with providers to discuss updates, changes, and other relevant information.
  8. Stay up-to-date on industry trends and changes in healthcare regulations to ensure accurate and timely communication with providers.
  9. Lead a team of provider communication specialists, providing guidance and support to ensure efficient and effective communication with providers.
  10. Collaborate with other departments to develop and implement initiatives to improve provider satisfaction and retention.
  11. Ensure compliance with all relevant laws, regulations, and company policies related to provider communication.
  12. Maintain accurate records and documentation of all provider communication activities.
  13. Continuously evaluate and improve provider communication processes to enhance efficiency and effectiveness.
  14. Represent the company at industry events and conferences to promote our provider communication strategies.
  15. Act as a liaison between providers and other internal departments to resolve issues and improve overall communication and collaboration.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Verbal And Written Communication Skills

  • Bachelor's Degree In Communications, Marketing, Or Related Field

  • Minimum Of 3-5 Years Experience In Healthcare Industry, Preferably In Provider Relations Or Communication

  • Strong Understanding Of Healthcare Industry Trends And Regulations

  • Proven Ability To Develop And Execute Effective Communication Strategies For Diverse Audiences.

Required Skills
  • Project Management

  • Data Analysis

  • Negotiation skills

  • Presentation skills

  • Event Planning

  • Relationship Building

  • Stakeholder engagement

  • Communication Strategy

  • Healthcare Industry Knowledge

  • Marketing And Branding

  • Provider Network Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Provider Communication Manager in Chicago, IL, USA is $80,000 - $120,000 per year. However, this can vary depending on the specific company, industry, and individual qualifications and experience.

Additional Information
Elevance Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 14th, 2024
Apply BeforeNovember 16th, 2025
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About Elevance Health

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.

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