Elevance Health

Patient Financial Coordinator

Elevance Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

If you are an experienced professional looking for a rewarding career in the healthcare field, the Patient Financial Coordinator role at Elevance Health may be the perfect opportunity for you! As a Patient Financial Coordinator, you will be responsible for providing excellent customer service to patients and families while providing exceptional billing and reimbursement services. We are looking for a highly organized, detail-oriented individual who is passionate about helping patients and their families understand their financial obligations and navigate the healthcare system.To be successful in this role, candidates must have a minimum of two years of experience in a healthcare billing and reimbursement role. Knowledge of medical coding, ICD-10, and CPT coding is required, and a background in accounts receivable and collections is preferred. The ideal candidate will have excellent computer skills, a strong customer service orientation, and the ability to think and work independently. If you have the experience and the enthusiasm to join our team and make a difference in the lives of our patients and their families, we invite you to apply for this exciting opportunity.

Responsibilities:

  1. Provide excellent customer service to patients and families while providing exceptional billing and reimbursement services.
  2. Maintain current knowledge of medical coding, ICD-10, and CPT coding.
  3. Manage accounts receivable and collections.
  4. Utilize excellent computer skills to support billing and reimbursement services.
  5. Respond to patient inquiries in a timely and professional manner.
  6. Develop and maintain strong relationships with healthcare providers and other stakeholders.
  7. Ensure accurate and timely processing of patient payments and reimbursement claims.
  8. Document all patient interactions in patient records.
  9. Monitor and adjust patient billing as needed.
  10. Remain up-to-date on healthcare regulations and billing requirements.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Ability To Multi-Task

  • Excellent Customer Service Skills

  • Attention To Detail

  • Knowledge Of Healthcare Finance

  • Knowledge Of Medical Insurance Plans

  • Ability To Work With Medical Coding

  • Proficient In Microsoft Office

  • Experience With Medical Billing Software

Required Skills
  • Documentation

  • Financial Analysis

  • Insurance

  • Communication

  • Scheduling

  • Negotiation

  • Auditing

  • customer service

  • Coding

  • Compliance

  • Billing

  • Problem-Solving

  • Record-Keeping

  • Reimbursement

  • Collection

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Financial Coordinator in Charlotte, NC, USA is $44,072 - $86,726. This range can vary depending on the company, the job experience level, and other factors.

Additional Information
Elevance Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 2nd, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Elevance Health

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.

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