Elevance Health

Outreach Care Specialist

Elevance Health

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a dedicated and compassionate Outreach Care Specialist to join our team at Elevance Health. As an Outreach Care Specialist, you will play a vital role in ensuring our patients receive the highest level of care and support. Your primary responsibilities will include conducting outreach to patients, coordinating care plans, and connecting patients with necessary resources. The ideal candidate will have a strong background in healthcare, excellent communication skills, and a passion for helping others. If you are looking for a fulfilling role where you can make a difference in the lives of others, we encourage you to apply for this position.

  1. Conduct outreach to patients to ensure they receive necessary care and support.
  2. Develop and maintain relationships with patients to understand their individual needs and concerns.
  3. Collaborate with healthcare professionals to coordinate and implement care plans for patients.
  4. Identify and connect patients with appropriate community resources and support services.
  5. Maintain accurate and detailed records of patient interactions and care plans.
  6. Follow up with patients to ensure they are receiving the necessary care and support.
  7. Provide education and support to patients and their families on available resources and services.
  8. Stay up-to-date on healthcare policies and procedures to ensure compliance and quality of care.
  9. Communicate effectively with patients, healthcare professionals, and other team members.
  10. Promote a positive and compassionate environment for patients and their families.
  11. Participate in team meetings and collaborate with colleagues to improve outreach strategies and patient care.
  12. Continuously evaluate and improve outreach methods to reach a larger patient population.
  13. Adhere to confidentiality and privacy guidelines when handling patient information.
  14. Maintain a professional and empathetic attitude towards patients and their families.
  15. Act as an advocate for patients and assist in resolving any issues or concerns they may have.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Social Work, Or A Related Field

  • Minimum Of 2 Years Experience In Care Coordination Or Outreach In A Healthcare Setting

  • Strong Communication And Interpersonal Skills, With The Ability To Build Trust And Rapport With Patients And Healthcare Providers

  • Knowledge Of Healthcare Systems And Insurance Policies, With The Ability To Navigate And Assist Patients In Accessing Appropriate Care And Resources

  • Familiarity With Electronic Medical Records And Ability To Document Patient Interactions Accurately And Efficiently.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Relationship Building

  • Active listening

  • Teamwork

  • Empathy

  • Organization

  • Problem-Solving

  • Flexibility

  • Resourcefulness

  • Cultural Sensitivity

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Outreach Care Specialist in Boston, MA, USA is $40,000 - $65,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Elevance Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 14th, 2024
Apply BeforeMay 10th, 2026
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About Elevance Health

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.

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