
Field Support Analyst
Responsible for providing installation, repair and maintenance for desktop PC technologies and systems, including the hardware, operating systems, applications and peripheral equipment. Evaluates hardware and software issues and assists in identifying requirements for solutions. Managing license ordering and procurement for Zipdrug IT and Operations. Staff hardware and software training. Mac and Windows expertise. Liaison between Zipdrug and Anthem IT support. Onboarding of new hires (All ZD teams). May provide basic training to users for new installations.
1-2 years experience with PC and Mac operating systems
Must be flexible and adaptable to multiple customer service needs.
Time Management
Analytical skills
Customer Service skills
Troubleshooting skills
Process Improvement
Communication Skills
Multitasking Skills
Adaptability
Results-Driven
According to JobzMall, the average salary range for a Field Support Analyst in 65 Bergen Ave, Ridgefield Park, NJ 07660, USA is typically between $50,310 and $94,542. This range includes the base salary, which can range from $50,310 to $81,098, as well as any bonuses or commissions, which can be up to $13,444.
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Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.

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