Elevance Health

Director Specialty Pharmacy Operations

Elevance Health

Tampa, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a driven and experienced leader in the pharmaceutical industry? Do you have a passion for improving patient outcomes and driving operational excellence? Look no further! Elevance Health is seeking a dynamic Director of Specialty Pharmacy Operations to join our growing team. In this role, you will be responsible for overseeing the operations of our specialty pharmacy division and ensuring the delivery of high-quality, patient-centered care. We are looking for a highly organized, strategic thinker with a strong background in pharmacy operations and a commitment to driving innovation. If you have the skills and experience we're looking for, we'd love to hear from you!

  1. Oversee and manage the operations of the specialty pharmacy division to ensure efficient and effective delivery of services.
  2. Develop and implement strategic plans to drive operational excellence and improve patient outcomes.
  3. Monitor and analyze key performance indicators and metrics to identify areas for improvement and develop action plans to address them.
  4. Lead and mentor a team of pharmacy staff to ensure a high level of performance and a positive work culture.
  5. Collaborate with cross-functional teams to develop and implement new processes and procedures to increase efficiency and quality of services.
  6. Stay up-to-date on industry trends, regulations, and best practices to identify opportunities for innovation and improvement.
  7. Develop and maintain relationships with key stakeholders, including pharmaceutical manufacturers, insurance providers, and healthcare providers.
  8. Oversee the development and implementation of quality assurance programs to ensure compliance with industry standards and regulations.
  9. Manage the budget for the specialty pharmacy division and make strategic decisions to optimize resources and increase profitability.
  10. Develop and maintain relationships with vendors and suppliers to ensure timely and cost-effective delivery of medications and supplies.
  11. Ensure compliance with all state and federal regulations related to pharmacy operations, including HIPAA and FDA guidelines.
  12. Represent the company in external meetings and conferences to promote the specialty pharmacy division and build partnerships with other organizations.
  13. Develop and maintain standard operating procedures and policies for the specialty pharmacy division to ensure consistency and quality of services.
  14. Monitor and respond to customer feedback and complaints, and work to continuously improve the patient experience.
  15. Participate in ongoing training and professional development to stay current on industry trends and advancements in pharmacy operations.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Pharmacy, Business, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Specialty Pharmacy Operations, With A Deep Understanding Of The Specialty Pharmacy Market, Regulations, And Revenue Cycle Management.

  • Strong Leadership Skills, With Experience Managing And Developing A Team Of Pharmacy Operations Staff.

  • Experience In Developing And Implementing Operational Strategies, Processes, And Procedures To Drive Efficiency And Improve Patient Outcomes.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Effectively Communicate With Stakeholders At All Levels.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Strategic Planning

  • Data Analysis

  • Communication

  • Contract Negotiation

  • Leadership

  • customer service

  • Team Building

  • Financial Management

  • Compliance

  • Operations Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Director Specialty Pharmacy Operations in Tampa, FL, USA is $130,000 - $175,000 per year. However, this can vary depending on factors such as experience, specific job duties, and the size and profitability of the company. Other sources report similar salary ranges, with Indeed reporting an average of $135,000 per year and Glassdoor reporting an average of $145,000 per year for this role in Tampa.

Additional Information
Elevance Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Elevance Health

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.

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