Elevance Health

Behavioral Health Appeals Coordinator

Elevance Health

Indianapolis, IN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking an experienced and motivated Behavioral Health Appeals Coordinator to join our team at Elevance Health! As a Behavioral Health Appeals Coordinator, you will be responsible for managing the appeals process for behavioral health services requested by members. The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for helping individuals receive the health care they deserve.Qualifications:• Bachelor’s degree in behavioral health, healthcare administration, or related field• Previous experience in a managed care appeals and/or grievance process• Knowledge of applicable health insurance regulations, trends, and best practices• Ability to work effectively with both internal and external stakeholders• Strong communication and problem-solving skills• Proficiency with Microsoft Office SuiteIf you have a commitment to helping people, a desire to make a difference, and are ready to take on a challenging and rewarding role, we would love to hear from you!

Responsibilities of a Behavioral Health Appeals Coordinator:

• Manage the appeals process for behavioral health services requested by members • Ensure compliance with health insurance regulations, trends, and best practices. • Develop and maintain positive relationships with internal and external stakeholders. • Communicate effectively with all stakeholders. • Troubleshoot and resolve issues related to the appeals process. • Monitor and document progress on appeals. • Research and analyze data to identify trends and areas of improvement. • Prepare detailed reports on appeals and grievances. • Maintain an up-to-date working knowledge of applicable regulations. • Utilize Microsoft Office Suite to effectively complete tasks.

Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Detail-Oriented

  • Strong Problem-Solving Skills

  • Excellent Communication Skills

  • Ability To Work Independently And Collaboratively

  • Ability To Prioritize Work

  • Proficiency In Ms Office

  • Knowledge Of Healthcare Industry Regulations

  • Experience In Appeals Process/Coordination

Required Skills
  • Documentation

  • Insurance

  • Healthcare

  • Writing

  • Negotiation

  • Compliance

  • Empathy

  • Analysis

  • Organization

  • Coordination

  • Problem-Solving

  • Mediation

  • Regulatory

  • Financials

  • Appeals

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Behavioral Health Appeals Coordinator in Indianapolis, IN, USA is $31,000 - $49,000. This range is based on the salaries of professionals in the Indianapolis area with experience in the field. This salary range may be affected by factors such as the size of the employer, the experience of the applicant, and the current market conditions.

Additional Information
Elevance Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2023
Apply BeforeApril 11th, 2026
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About Elevance Health

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.

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