Account Service Manager

Are you a highly motivated and customer-oriented individual looking for a challenging and rewarding career in the healthcare industry? Elevance Health is seeking a dedicated Account Service Manager to join our dynamic team and play a crucial role in managing and maintaining relationships with our clients. As an Account Service Manager, you will serve as the primary point of contact for our clients, ensuring their satisfaction with our services and fostering long-lasting partnerships. This position requires a unique blend of strong interpersonal skills, business acumen, and a passion for delivering exceptional customer service. If you have a proven track record of success in account management and are driven to make a positive impact in the healthcare field, we invite you to apply for this exciting opportunity.

1. Serve as the main point of contact for all client accounts, building and maintaining strong relationships with key stakeholders.
2. Understand and anticipate client needs, proactively identifying opportunities to enhance services and address any concerns.
3. Collaborate with cross-functional teams to develop and implement account plans that align with client goals and objectives.
4. Monitor client satisfaction and regularly conduct check-ins to gather feedback and address any issues.
5. Act as a trusted advisor, providing guidance and support to clients on the use of our products and services.
6. Analyze and report on key metrics to track the success of client accounts and identify areas for improvement.
7. Stay up-to-date on industry trends and developments, keeping clients informed and offering innovative solutions.
8. Manage contract renewals and negotiate pricing and terms with clients.
9. Act as an advocate for clients within the company, ensuring their needs and concerns are heard and addressed.
10. Develop and maintain a deep understanding of Elevance Health's products and services to effectively communicate their value to clients.
11. Collaborate with sales and marketing teams to identify and pursue new business opportunities.
12. Maintain accurate and up-to-date records of client interactions and account details in our CRM system.
13. Attend conferences and events to network with potential clients and promote Elevance Health's services.
14. Continuously strive to improve processes and procedures to enhance the overall client experience.
15. Adhere to company policies and procedures, ensuring compliance with all applicable laws and regulations.

According to JobzMall, the average salary range for a Account Service Manager in Altamonte Springs, FL, USA is $47,000 - $70,000 per year. This may vary depending on the size and industry of the company, as well as the individual's experience and qualifications.

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.