Account Service Manager

At Elevance Health, we are looking for a motivated and experienced Account Service Manager to join our team. Our Account Service Manager will be responsible for managing client accounts and providing exceptional customer service. The ideal candidate should have a passion for health and wellness, excellent communication skills, and a strong customer service background.We require at least 3 years of customer service experience, a Bachelor’s degree in a related field, and a strong knowledge of health and wellness. In this role, you will be the main point of contact for clients, providing them with support and guidance. You should be comfortable working independently and have the ability to prioritize tasks and meet deadlines.If you are looking for an opportunity to join a dynamic team and use your customer service skills to provide exceptional service to our clients, then we want to hear from you!

Responsibilities:

1. Manage client accounts and provide exceptional customer service.
2. Serve as the main point of contact for clients, providing them with support and guidance.
3. Handle customer inquiries and concerns in a timely and professional manner.
4. Prioritize tasks and meet deadlines.
5. Maintain accurate records of customer interactions and transactions.
6. Develop and implement customer service strategies to improve customer satisfaction.
7. Monitor customer service metrics and analyze trends to identify areas of improvement.
8. Work closely with other departments to ensure customer needs are met.
9. Develop and maintain strong relationships with customers.
10. Stay up to date with industry trends and best practices.

According to JobzMall, the average salary range for a Account Service Manager in Los Angeles, CA, USA is between $72,000 and $105,000 per year. This salary range is based on the national averages for salaries in the industry as well as local market conditions and job availability.

Elevance Health, Inc. is an American health insurance provider. The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Empire BlueCross BlueShield in New York State, Anthem Blue Cross in California,Wellpoint, and Carelon.It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 million members within their affiliated companies' health plans. Prior to June 2022, Elevance Health was named Anthem, Inc.