El Pollo Loco

Service Assistant

El Pollo Loco

Santa Ana, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At El Pollo Loco, our Service Assistants are the “face of the brand,” providing friendly, helpful, and efficient service to each and every one of our customers. We’re looking for an enthusiastic and motivated individual who loves working with people and providing excellent customer service. The ideal candidate will be a team player, have a positive attitude, and share our commitment to delivering an exceptional experience. To be successful as a Service Assistant, you should have excellent communication and problem-solving skills, as well as a strong commitment to customer service. You should also be able to work in a fast-paced environment, have a passion for learning, and be able to multi-task. In addition, the following qualifications are required: • Ability to stand for extended periods of time • Basic math and computer skills• Ability to work nights, weekends, and holidays• High school diploma or equivalent • Previous experience in a customer service role (preferred) If you think you have what it takes to be a Service Assistant at El Pollo Loco, we want to hear from you!

Where is this job?
This job is located at Santa Ana, CA, USA
Job Qualifications
  • Ability To Follow Instructions

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • High School Diploma Or Equivalent

  • Strong Interpersonal Skills

  • Basic Computer Skills

  • Excellent Cash-Handling Skills

  • Food Safety Knowledge

Required Skills
  • Scheduling

  • Cooking

  • Stocking

  • organizing

  • Serving

  • Cleaning

  • Problem-Solving

  • Multi-tasking

  • Cashiering

  • Upselling

  • Greeting

  • Attention-To-Detail

  • Prepping

  • Interacting

  • Inventorying

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Service Assistant in Santa Ana, CA, USA is between $12 and $19 per hour. The exact salary range will depend on the individual's experience, skills, qualifications, and the employer.

Additional Information
El Pollo Loco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2023
Apply BeforeJune 21st, 2025
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About El Pollo Loco

El Pollo Loco, Inc., is a restaurant chain based in the United States, specializing in Mexican-style grilled chicken. El Pollo Loco, Spanish for "The Crazy Chicken", is the name of two independent restaurant chains that are controlled by different companies, U.S.-based El Pollo Loco, Inc. and Mexico-based El Pollo Loco, S.A. de C.V. Both companies specialize in Mexican-style grilled chicken.

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