Frequently Asked Questions about El Pollo Loco Careers

El Pollo Loco is a fast-food chain restaurant specializing in Mexican-style flame-grilled chicken. The chain is based in the United States and has locations in several states. El Pollo Loco is known for its citrus-marinated, flame-grilled chicken and its accompanying sides, such as Mexican rice, charro beans, and tortillas.

El Pollo Loco offers a variety of positions, including Team Members, Shift Leaders, Assistant Managers, Restaurant Managers, and Kitchen Managers.

Yes, El Pollo Loco offers a variety of entry-level positions, including cashiers, cooks, and drive-thru attendants.

No, prior experience is not required to work at El Pollo Loco, although it can be beneficial. The company offers on-the-job training for all employees.

1. Competitive wages and benefits: El Pollo Loco offers competitive wages, incentive programs, and a comprehensive benefits package including medical, dental, vision, life, and disability insurance. 2. Flexible scheduling: El Pollo Loco offers flexible scheduling options to accommodate employee needs. 3. Training and development: El Pollo Loco provides comprehensive training and development opportunities to ensure employees are equipped to succeed. 4. Career advancement: El Pollo Loco encourages employees to grow and develop their skills and offers multiple paths for career advancement. 5. Employee discounts: El Pollo Loco offers employees discounts on meals, merchandise, and other services. 6. Positive work environment: El Pollo Loco promotes a culture of respect and appreciation and strives to create an enjoyable work environment.

The hours of work at El Pollo Loco vary by location and may be subject to change. Generally, most locations are open from 10:00 a.m. to 10:00 p.m., seven days a week.

The hiring process at El Pollo Loco generally consists of the following steps: 1. Online Job Application: Candidates typically apply online through the El Pollo Loco website or via a third-party job board. 2. Phone Screening: If the hiring manager is interested in the candidate, they will usually contact them for a phone screening. During the phone screening, they will ask questions about the candidate’s experience and qualifications. 3. Interviews: If the phone screening goes well, the candidate will be invited to an in-person interview. Usually, the candidate will meet with the hiring manager and other members of the management team. 4. Background Check and Drug Test: Once the candidate is selected for the position, they will be required to submit to a background check and drug test. 5. Job Offer: If everything checks out, the candidate will receive a job offer from El Pollo Loco.

At El Pollo Loco, employees typically receive both on-the-job and classroom training. On-the-job training may include learning customer service techniques, food safety and preparation, cash handling, and restaurant operations. Classroom training covers topics such as company policies and procedures, food safety, and customer service. Employees may also receive specialized training in areas such as grilling and customer loyalty programs.

El Pollo Loco does not have an official dress code. However, most employees wear casual clothing such as jeans, t-shirts, and comfortable shoes.

The starting pay for El Pollo Loco employees varies by location and position. For example, in some locations, the starting pay for a cashier is $9.00 per hour, while in other locations it is $10.00 per hour. For other positions such as cooks, the starting pay is usually $10.50 per hour.

Yes, El Pollo Loco offers paid vacation time to eligible employees.

Yes, El Pollo Loco does offer health insurance to its eligible employees.

No, El Pollo Loco does not offer tuition reimbursement.

The minimum age requirement to work at El Pollo Loco is 16 years old.

Yes, El Pollo Loco offers its employees discounts on food purchases.

Yes, El Pollo Loco offers a variety of perks for customers, including loyalty rewards, discounts, and special offers. They also have a rewards program that gives customers points for every purchase, which can be redeemed for free food or other rewards.

Yes, El Pollo Loco does have an employee recognition program called the "Five Star Award". This program recognizes and rewards employees for their outstanding performance, dedication and commitment to the company.

At El Pollo Loco, the work environment is typically upbeat, friendly, and fast-paced. Employees are expected to work hard and be efficient, but there is also an emphasis on team work and having fun while doing the job. Employees are expected to maintain a professional appearance and attitude while on the job.

Yes, El Pollo Loco offers flexible scheduling to its employees.

Yes, El Pollo Loco offers advancement opportunities for employees. The company has a career path program that helps develop and advance employees by providing resources and career guidance. Employees can move up the career path by completing training and continuing education, and by taking on additional leadership roles.