

Frequently Asked Questions about East West Bank Careers
Looking for more information about East West Bank, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- Q: What is the average salary for positions at East West Bank?
The average salary for positions at East West Bank varies depending on the position, location, and experience of the employee. Salaries can range from $35,000 to $200,000 per year.
- What kind of training do new employees receive at East West Bank?
New employees at East West Bank receive comprehensive training that covers the bank’s policies and procedures, customer service, banking regulations and compliance, and product knowledge. New employees also receive training in technologies used at the bank and receive onboarding sessions to familiarize them with the company culture and expectations.
- Q: Does East West Bank offer any employee assistance programs?
Yes, East West Bank offers an employee assistance program (EAP) to help employees with personal and work-related issues. The EAP provides confidential counseling and referral services to help employees manage their personal, family and work-related issues. The program is offered at no cost to employees and their immediate family members and provides access to counseling, legal and financial services.
- Q: What is the vacation policy at East West Bank?
At East West Bank, employees are eligible to receive paid vacation time. Eligible employees can earn up to 15 days of paid vacation per year. Vacation days can be taken in increments of one day at a time and must be requested in advance. Vacation time must be used within the calendar year and any unused vacation time cannot be rolled over to the following year.
- Q: Does East West Bank provide any financial planning advice?
Yes, East West Bank provides financial planning advice through their Wealth Management division. They offer a variety of services such as retirement planning, estate planning, investment planning, and more. They also provide online tools and resources to help customers manage their finances.
- Q: Does East West Bank offer any mentoring programs?
Yes, East West Bank offers a mentoring program as part of its Corporate Social Responsibility (CSR) initiatives. The program provides mentorship and support to high school and college students in the community, with a focus on career development, financial literacy, and leadership skills.
- Q: What is the work environment like at East West Bank?
A: East West Bank fosters an inclusive, collaborative work environment that encourages open communication. Employees are given the freedom to express their ideas and opinions, and the opportunity to collaborate with colleagues from different departments. Employees also have access to an array of professional development and training resources, as well as flexible working hours and a comprehensive benefits package.
- Q: Does East West Bank offer any retirement plans?
Yes, East West Bank offers a variety of retirement plans including Traditional IRAs, Roth IRAs, SEP IRAs, and SIMPLE IRAs.
- Q: Does East West Bank offer any type of paid leave?
Yes, East West Bank offers paid holidays, paid vacation, personal days, and other paid leave options. Additionally, the bank offers a generous paid time off program and a comprehensive leave of absence policy.
- Q: Does East West Bank offer any wellness programs?
East West Bank does not offer any wellness programs at this time.
- Q: Does East West Bank offer any employee recognition programs?
Yes, East West Bank offers an employee recognition program called “Thrive” which is designed to recognize and reward employees for their exceptional performance, commitment to the bank’s goals and values, and dedication to customer service. Employees can be nominated for awards, receive rewards such as gift cards, and be recognized at company events.
- Q: What kind of background checks does East West Bank do?
East West Bank conducts background checks for all prospective employees. The background check typically includes a review of an applicant’s criminal records, credit reports, driving records, and past employment history. East West Bank also conducts pre-employment drug screening and may require a fingerprint check.
- Q: How long does it take to get hired at East West Bank?
The exact time frame for being hired at East West Bank will vary depending on the position for which you are applying. Generally, the hiring process includes an initial application and screening process, followed by an interview and background check. Depending on the job, the hiring process could take anywhere from a few days to several weeks or even months.
- Q: Does East West Bank have a diversity program?
Yes, East West Bank has a diversity and inclusion program. The bank is committed to fostering an inclusive culture that respects and values the differences of its employees, customers, and communities. The bank has initiatives in place to promote diversity and inclusion in the workplace, such as an employee resource group, mentorship programs, and training and development opportunities.
- Q: Does East West Bank offer any employee discounts?
A: East West Bank does not offer any employee discounts.
- Q: What is the hiring process like at East West Bank?
The hiring process at East West Bank typically consists of several steps. Generally, the process begins with an initial phone call or email to discuss the position, followed by an in-person interview and then a final interview. Other steps might include completing a background check, submitting references, and completing a job offer. The length of the process can vary depending on the complexity of the specific position and the number of applicants.
- Q: Does East West Bank provide tuition reimbursement?
A: East West Bank does not offer tuition reimbursement as a benefit.
- Q: Are there opportunities for career growth at East West Bank?
A: Yes, East West Bank provides a wide range of career opportunities for its employees. The bank offers a variety of training and development programs, as well as career advancement opportunities. Employees are also encouraged to take leadership roles and pursue educational and professional development opportunities.
- Q: Does East West Bank promote from within?
Yes, East West Bank does promote from within. The bank has multiple programs in place to help employees advance their careers, such as mentoring programs, internal job postings, and training and development opportunities.
- Q: How often do East West Bank employees get reviewed?
A: East West Bank employees typically receive a performance review once a year. However, performance reviews may also be conducted more frequently at the discretion of the employee's supervisor.