DXC Technology

Workers Compensation Team Manager

DXC Technology

Brisbane QLD, Australia
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to DXC Technology, where innovation and collaboration drive our success. We are seeking a skilled and experienced Workers Compensation Team Manager to join our dynamic team. As the leader of our Workers Compensation team, you will play a vital role in managing and supporting our team of professionals to deliver exceptional services to our clients. This is an exciting opportunity for a motivated individual with a strong background in Workers Compensation to take on a leadership role in a fast-paced and rewarding environment. If you are a natural leader with a passion for providing top-notch customer service, we want to hear from you.

  1. Managing and leading the Workers Compensation team to ensure successful and efficient delivery of services to clients.
  2. Providing guidance and support to team members, including training, coaching, and performance evaluations.
  3. Maintaining a positive and collaborative team dynamic to promote a productive work environment.
  4. Developing and implementing strategies and processes to improve team performance and efficiency.
  5. Monitoring team metrics and performance to identify areas for improvement and implement corrective actions.
  6. Ensuring compliance with company policies and procedures, as well as relevant laws and regulations.
  7. Collaborating with other departments and stakeholders to ensure seamless and effective communication and operations.
  8. Serving as a point of contact for client inquiries, escalations, and complaints, and ensuring timely and satisfactory resolutions.
  9. Staying up-to-date on industry trends, best practices, and regulatory changes related to Workers Compensation.
  10. Participating in the hiring and onboarding process for new team members.
  11. Providing regular reports and updates to upper management on team performance, achievements, and challenges.
  12. Maintaining a customer-centric focus and continuously seeking ways to improve the client experience.
  13. Promoting a culture of innovation, collaboration, and continuous learning within the team.
  14. Handling any other duties or responsibilities as assigned by the company.
Where is this job?
This job is located at Brisbane QLD, Australia
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Business Administration, Human Resources, Or Insurance.

  • At Least 5 Years Of Experience In Workers Compensation Claims Management, Preferably In A Leadership Or Supervisory Role.

  • Knowledge Of State And Federal Workers Compensation Laws And Regulations.

  • Strong Communication And Interpersonal Skills To Effectively Lead A Team And Collaborate With Other Departments.

  • Experience With Software And Technology Used In Workers Compensation Claims Management, Such As Claims Processing Systems And Data Analytics Tools.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • Leadership

  • Conflict Resolution

  • Teamwork

  • Organization

  • Analytical

  • Problem-Solving

  • Adaptability

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Workers Compensation Team Manager in Brisbane QLD, Australia is between $90,000 to $120,000 per year. This can vary depending on the size and industry of the company, as well as the experience and qualifications of the individual. Additionally, bonuses and other benefits may also be included in the overall compensation package.

Additional Information
DXC Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 3rd, 2025
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About DXC Technology

DXC Technology Co. is an independent, end-to- end IT services company. It services include Analytics, Application, Business Process, Cloud, Consulting, Enterprise and Cloud Applications, Security, Workplace and Mobility, and Industries.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started