Middleware Support L3 (Weblogic)

Welcome to the exciting world of DXC Technology! We are a global leader in providing innovative IT solutions to our diverse client base. As a Middleware Support L3 (Weblogic) at DXC, you will play a critical role in ensuring the smooth functioning of our clients' complex IT systems. We are seeking a highly skilled and motivated individual with a strong background in Weblogic to join our dynamic team. If you are passionate about solving technical challenges and have a keen eye for detail, then this role is perfect for you. Join us and be a part of our mission to deliver exceptional IT services to our clients.

1. Provide expert level support for Weblogic middleware systems, troubleshooting and resolving complex technical issues.
2. Collaborate with cross-functional teams to identify and implement solutions to improve system performance and stability.
3. Proactively monitor and maintain middleware systems to ensure high availability and reliability.
4. Conduct root cause analysis for critical incidents and implement preventative measures.
5. Develop and maintain technical documentation, including standard operating procedures and best practices.
6. Stay up-to-date with industry trends and advancements in middleware technology to continuously improve systems and processes.
7. Act as a subject matter expert and provide guidance and mentorship to junior team members.
8. Communicate effectively with clients to understand their requirements and provide timely and effective solutions.
9. Work closely with project managers and other stakeholders to plan and execute system upgrades and migrations.
10. Participate in on-call rotations and provide 24/7 support for critical issues.
11. Adhere to company policies and procedures, including security and compliance standards.
12. Continuously identify and implement process improvements to enhance efficiency and effectiveness.
13. Collaborate with vendors for troubleshooting and escalation of issues.
14. Maintain a high level of customer satisfaction through timely and effective communication and resolution of issues.
15. Work in a fast-paced and dynamic environment, managing multiple tasks and priorities effectively.

According to JobzMall, the average salary range for a Middleware Support L3 (Weblogic) in Mumbai, Maharashtra, India is between ₹1,500,000 and ₹2,500,000 per year. This salary range can vary depending on factors such as experience, skills, and the specific company or organization.

DXC Technology Co. is an independent, end-to- end IT services company. It services include Analytics, Application, Business Process, Cloud, Consulting, Enterprise and Cloud Applications, Security, Workplace and Mobility, and Industries.