Dunkin'

Trainer / Shift Leader

Dunkin'

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an enthusiastic and motivated Trainer / Shift Leader to join our team at Dunkin’. As a Trainer / Shift Leader, you’ll be expected to provide exceptional customer service and promote a positive team environment. You’ll be responsible for training and supervising team members, ensuring operations run smoothly, and providing outstanding guest service.The ideal candidate should have experience in a supervisory role, a passion for customer service, and the ability to effectively communicate with staff and guests. You should also be detail-oriented and able to work in a fast-paced environment. With your enthusiasm and dedication, you’ll help our team exceed our goals and make sure all our guests have a great experience!

Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Ability To Take Initiative

  • Previous Experience In A Leadership Role

  • Problem-Solving Skills

  • Product Knowledge

  • Ability To Coach And Motivate Team Members

Required Skills
  • Communication

  • Coaching

  • Scheduling

  • Product knowledge

  • Problem Solving

  • Leadership

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Team Building

  • Cash Handling

  • Food safety

  • Shift Management

  • Sales Techniques

  • Product Preparation

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Trainer / Shift Leader in Houston, TX, USA is approximately $33,000 to $55,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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