
Support Intern
At Dunkin', we believe that great coffee and delicious treats are only half the equation. The other half is providing exceptional customer service to our loyal guests. That's where our Support Intern comes in. As a Support Intern, you will have the opportunity to learn and grow in a fast-paced and dynamic environment while providing hands-on support to our team. We are looking for a passionate, driven, and customer-oriented individual who is eager to make a difference and join our Dunkin' family. If you have a strong work ethic, excellent communication skills, and a desire to provide exceptional support, we want you on our team!
- Provide exceptional customer service to guests by greeting them warmly, answering questions, and addressing any concerns or issues they may have.
- Learn and understand Dunkin's products, services, and procedures in order to effectively assist customers and team members.
- Support the team by performing various tasks such as restocking supplies, cleaning and organizing the store, and assisting with food and beverage preparation.
- Communicate effectively with team members to ensure smooth operations and efficient customer service.
- Continuously learn and improve upon customer service skills and knowledge of Dunkin's products and services.
- Maintain a positive and professional attitude at all times, representing the Dunkin' brand and values.
- Take initiative to anticipate and fulfill customer needs, going above and beyond to provide exceptional service.
- Collaborate with team members to identify areas for improvement and make suggestions for enhancing the customer experience.
- Follow all safety and sanitation procedures to maintain a clean and safe environment for both customers and team members.
- Uphold company policies and procedures, including cash handling and inventory management.
- Embrace Dunkin's culture and values, promoting a positive and inclusive work environment.
- Assist with special projects and tasks as assigned by management.
- Continuously strive to meet and exceed goals and expectations set by the company.
- Represent Dunkin' in a professional manner at all times, both in-store and within the community.
- Embody the Dunkin' brand and promote its values by providing exceptional support and service to the team and customers.
Excellent Communication Skills: As A Support Intern At Dunkin', Strong Communication Skills Are Essential For Effectively Assisting Customers And Communicating With Team Members.
Customer Service Experience: Prior Experience In A Customer Service Role, Whether In A Retail Or Food Service Setting, Is Highly Valued For A Support Intern At Dunkin'. This Shows An Understanding Of How To Provide Quality Service And Handle Customer Inquiries.
Basic Computer Skills: A Support Intern At Dunkin' Will Need To Use Computer Systems For Tasks Such As Taking Orders And Processing Payments. Basic Computer Skills, Such As Typing And Navigating Different Programs, Are Important For This Role.
Ability To Work In A Fast-Paced Environment: Dunkin' Locations Can Be Busy And Fast-Paced, Especially During Peak Hours. A Support Intern Should Be Able To Handle This Environment And Work Efficiently Under Pressure.
Team Player: As Part Of The Dunkin' Team, A Support Intern Should Be Able To Work Well With Others And Contribute To A Positive Team Dynamic. This Includes Being Willing To Help Out With Tasks Outside Of Their Designated Role And Being Open To Receiving Feedback From Team Members.
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Active listening
Teamwork
Organization
Problem-Solving
Adaptability
Technical Proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Intern in Canton, MA, USA is $15-$20 per hour. This may vary depending on the specific company and their compensation policies. Some companies may offer a higher salary for interns with more experience or specialized skills. Additionally, some internships may offer additional benefits such as housing or transportation stipends. It is important for individuals to research and negotiate their salary and benefits with their potential employer before accepting an internship offer.
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Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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