Dunkin'

Restaurant Team Member

Dunkin'

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a team player who thrives in a fast-paced environment? Do you have a passion for providing exceptional customer service? If so, we have the perfect opportunity for you! Dunkin' is seeking enthusiastic and friendly individuals to join our team as Restaurant Team Members. In this role, you will be responsible for ensuring an unforgettable experience for our guests through delivering delicious food and beverages with a smile. The ideal candidate will have a positive attitude, strong communication skills, and a desire to learn and grow in a dynamic and fun workplace. Join us at Dunkin' and be a part of a team that values collaboration, innovation, and customer satisfaction.

  1. Provide exceptional customer service to all guests by greeting them with a friendly and welcoming attitude.
  2. Maintain a clean and organized work environment to ensure a positive guest experience.
  3. Prepare and serve food and beverages according to Dunkin' standards and recipes.
  4. Collaborate with team members to ensure efficient and timely service.
  5. Follow all health and safety procedures to ensure a safe work environment for both guests and employees.
  6. Communicate effectively with team members and management to ensure smooth operations.
  7. Learn and maintain knowledge of all menu items and promotions to accurately answer guest inquiries.
  8. Handle guest complaints and concerns in a professional and timely manner.
  9. Assist with training new team members and promote a positive and supportive work environment.
  10. Continuously strive to meet and exceed guest expectations and promote customer satisfaction.
  11. Take initiative to identify and resolve any issues or challenges that may arise during a shift.
  12. Attend team meetings and participate in ongoing training and development opportunities.
  13. Adhere to all company policies and procedures, including dress code and attendance standards.
  14. Perform opening and closing duties as assigned.
  15. Proactively seek opportunities to improve processes and procedures to enhance the guest experience.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Previous Experience In The Food And Beverage Industry, Preferably In A Fast-Paced Environment Such As A Restaurant Or Coffee Shop.

  • Excellent Customer Service Skills, With The Ability To Interact With Guests In A Friendly And Professional Manner.

  • Ability To Work In A Team And Collaborate With Other Team Members To Ensure Smooth Operations And Customer Satisfaction.

  • Strong Communication Skills, Both Verbal And Written, To Effectively Take And Fulfill Orders And Communicate With Team Members And Management.

  • Flexibility And Willingness To Work A Variety Of Shifts, Including Early Mornings, Evenings, Weekends, And Holidays, To Meet The Needs Of The Business.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Sanitation

  • food preparation

  • Problem-Solving

  • Multi-tasking

  • Menu Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in Portland, OR, USA is $11 - $15 per hour. This may vary depending on the specific restaurant and level of experience of the team member.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeMay 10th, 2026
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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