Dunkin'

Restaurant Team Member

Dunkin'

Rochester, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a coffee lover with a passion for customer service? Look no further! We are seeking friendly and energetic individuals to join our team at Dunkin' as Restaurant Team Members. As a member of our team, you will have the opportunity to provide excellent service to our customers while working in a fast-paced and fun environment. We value team players who are reliable, have a positive attitude, and are willing to go above and beyond for our guests. If this sounds like you, we encourage you to apply and join our team!

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Take and process customer orders accurately and efficiently.
  3. Prepare and serve coffee and other menu items according to company standards.
  4. Ensure cleanliness and organization of the restaurant, including dining area, kitchen, and restrooms.
  5. Restock and maintain inventory of supplies, such as cups, lids, and condiments.
  6. Operate cash register and handle monetary transactions with accuracy and honesty.
  7. Follow food safety and sanitation guidelines to maintain a safe and clean working environment.
  8. Collaborate with team members to ensure efficient and timely service.
  9. Communicate effectively with customers and address any questions or concerns.
  10. Maintain knowledge of menu items, promotions, and company policies.
  11. Perform opening and closing duties as assigned.
  12. Uphold a professional and positive image of the company while interacting with customers.
  13. Adhere to all company policies and procedures.
  14. Attend and actively participate in team meetings and training sessions.
  15. Assist with other tasks as needed to contribute to the success of the restaurant.
Where is this job?
This job is located at Rochester, NY, USA
Job Qualifications
  • Excellent Customer Service Skills – A Restaurant Team Member At Dunkin' Should Possess Strong Interpersonal Skills And Be Able To Provide Friendly And Efficient Service To Customers.

  • Food Handling And Safety Knowledge – Candidates Should Have A Basic Understanding Of Food Hygiene And Safety Protocols To Ensure A Clean And Safe Dining Experience For Customers.

  • Ability To Work In A Fast-Paced Environment – Dunkin' Restaurants Can Get Very Busy, Especially During Peak Hours. Team Members Should Be Able To Handle Pressure And Work Efficiently In A Fast-Paced Environment.

  • Cash Handling Experience – Team Members Are Responsible For Processing Payments And Handling Cash, So Candidates With Previous Cash Handling Experience Would Be Preferred.

  • Availability To Work Flexible Hours – Dunkin' Restaurants Are Open Early In The Morning And Late At Night, So Candidates Should Be Available To Work Early Mornings, Evenings, Weekends, And Holidays As Needed.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • food preparation

  • Problem-Solving

  • Cleanliness

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in Rochester, NY, USA is between $9 - $12 per hour. However, this may vary depending on the specific job title, restaurant chain, and level of experience. Some higher-end restaurants may offer higher wages or additional benefits, while fast food chains may offer lower wages. It is also important to consider tips and bonuses, which can significantly increase earnings for restaurant team members.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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