Dunkin'

Restaurant Team Member

Dunkin'

Syracuse, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dunkin'! We are currently seeking enthusiastic and customer-oriented individuals to join our team as Restaurant Team Members. As a member of our team, you will play a crucial role in ensuring that our guests have a positive and enjoyable dining experience. With a focus on providing exceptional service and high-quality products, we are looking for individuals who are passionate about delivering the best to our guests. If you are a team player with a positive attitude, strong communication skills, and a love for Dunkin', we want to hear from you!

  1. Greet and welcome guests in a friendly and professional manner.
  2. Take and process customer orders accurately and efficiently.
  3. Prepare and serve food and drinks according to Dunkin' standards.
  4. Maintain a clean and organized dining area, including tables, chairs, and counters.
  5. Ensure that all food items are properly stocked and rotated.
  6. Follow all food safety and sanitation guidelines.
  7. Handle customer complaints and inquiries in a polite and timely manner.
  8. Upsell and promote new or seasonal menu items to guests.
  9. Handle cash and credit card transactions accurately and responsibly.
  10. Collaborate with team members to ensure a smooth and efficient operation.
  11. Demonstrate a strong knowledge of Dunkin' products and menu items.
  12. Adhere to company policies and procedures, including dress code and attendance.
  13. Maintain a positive attitude and provide exceptional customer service at all times.
  14. Continuously strive to exceed guest expectations and provide a memorable dining experience.
  15. Attend training and development sessions to continuously improve skills and knowledge.
Where is this job?
This job is located at Syracuse, NY, USA
Job Qualifications
  • Experience In The Food Service Industry: A Successful Candidate For A Restaurant Team Member Job At Dunkin' Should Have Prior Experience Working In A Restaurant Or Fast Food Establishment. This Can Include Roles Such As A Server, Cashier, Or Kitchen Staff.

  • Excellent Customer Service Skills: Dunkin' Is Known For Its Friendly And Efficient Customer Service, So A Team Member Should Possess Strong Communication And Interpersonal Skills. This Includes Being Able To Handle Customer Complaints And Requests In A Professional And Courteous Manner.

  • Ability To Work In A Fast-Paced Environment: The Restaurant Industry Can Be Fast-Paced And Demanding, Especially During Peak Hours. A Qualified Team Member Should Be Able To Multitask, Work Quickly, And Stay Calm Under Pressure.

  • Knowledge Of Food Safety And Hygiene Standards: Dunkin' Takes Food Safety And Hygiene Seriously, So A Candidate Should Have A Good Understanding Of These Standards. This Includes Proper Handling And Storage Of Food, As Well As Maintaining Cleanliness And Sanitation In The Work Area.

  • Flexibility And Availability: As A Restaurant Team Member, The Candidate Should Be Able To Work Flexible Hours, Including Weekends And Holidays. They Should Also Be Able To Adapt To Changing Schedules And Be Available For Last-Minute Shifts When Needed.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • food preparation

  • Multi-tasking

  • Menu Knowledge

  • Order Accuracy

  • Cleaning And Sanitation

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in Syracuse, NY, USA is between $8.88 and $11.50 per hour. This may vary depending on factors such as experience, level of responsibility, and the specific restaurant. Bonuses, tips, and benefits may also affect the overall compensation for a Restaurant Team Member in Syracuse.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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