Dunkin'

Restaurant Team Member

Dunkin'

Manchester, CT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a team player with a passion for customer service and a love for all things Dunkin'? Then we've got the perfect opportunity for you! Our growing restaurant is seeking enthusiastic and dedicated individuals to join our team as Restaurant Team Members. As a member of our team, you'll have the chance to work in a fast-paced, fun environment while providing excellent service and delicious treats to our valued customers. Join us and be a part of the Dunkin' family today! We are looking for individuals who are quick on their feet, have a strong work ethic, and thrive in a fast-paced environment. Previous experience in the food industry is preferred, but not required. Most importantly, we are seeking team members who share our passion for delivering exceptional customer service and serving up the best coffee, donuts, and sandwiches around. If you have a positive attitude, a friendly smile, and a love for all things Dunkin', we want to hear from you!

  1. Greeting and welcoming customers with a friendly and positive attitude.
  2. Taking customer orders accurately and efficiently.
  3. Preparing and serving food and beverages in a timely manner.
  4. Maintaining a clean and organized work environment.
  5. Handling cash and credit card transactions accurately.
  6. Communicating and working effectively with team members to ensure smooth operations.
  7. Providing exceptional customer service by answering questions and resolving any issues.
  8. Adhering to all food safety and sanitation guidelines.
  9. Following Dunkin' brand standards and procedures.
  10. Promoting and upselling new products or promotions.
  11. Restocking and rotating food and beverage items as needed.
  12. Ensuring customer satisfaction by consistently delivering high-quality products.
  13. Completing tasks assigned by management, such as opening and closing duties.
  14. Demonstrating a strong work ethic and reliability.
  15. Maintaining a positive and professional attitude at all times.
  16. Continuously learning about new products and procedures to provide the best service to customers.
  17. Collaborating with team members to ensure a smooth and efficient service.
  18. Adhering to company policies and procedures.
  19. Taking initiative to improve customer service and overall operations.
  20. Representing the company in a positive manner and upholding its values.
Where is this job?
This job is located at Manchester, CT, USA
Job Qualifications
  • Customer Service Experience: The Ideal Candidate Should Have Previous Experience In A Customer-Facing Role, Such As Working In A Restaurant Or Retail Setting. This Will Ensure They Have Excellent Communication And Problem-Solving Skills To Provide Top-Notch Service To Our Guests.

  • Food Safety Knowledge: Since Dunkin' Is A Food Establishment, It Is Important That Team Members Have A Strong Understanding Of Food Safety Regulations And Procedures. This Includes Proper Handling And Storage Of Food, As Well As Knowledge Of Allergens And Cross-Contamination Prevention.

  • Ability To Work In A Fast-Paced Environment: Dunkin' Restaurants Can Get Busy, Especially During Peak Hours. The Ideal Candidate Should Be Able To Thrive In A Fast-Paced Environment, Multi-Task, And Work Efficiently Under Pressure.

  • Team Player Mentality: Working In A Restaurant Requires Teamwork And Collaboration. The Ideal Candidate Should Be Able To Work Well With Others, Take Direction From Supervisors, And Contribute To A Positive And Productive Work Environment.

  • Flexible Schedule Availability: Dunkin' Restaurants Are Open Early Mornings, Late Nights, And Weekends, So Team Members Must Have A Flexible Schedule And Be Willing To Work A Variety Of Shifts. This Includes Being Available For Potential Overtime Or Covering Shifts For Team Members Who May Be Absent.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Teamwork

  • food preparation

  • Multi-tasking

  • Menu Knowledge

  • Sanitation Practices

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in Manchester, CT, USA is $9 - $13 per hour. This can vary depending on the specific restaurant and experience level of the employee. Some restaurants may also offer additional benefits or bonuses.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeSeptember 18th, 2025
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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