Dunkin'

Restaurant Team Member

Dunkin'

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a morning person with a passion for customer service and delicious food? If so, Dunkin' is looking for you to join our team as a Restaurant Team Member! As a member of our team, you will have the opportunity to work in a fast-paced and fun environment, serving up our famous coffee and baked goods to our loyal customers. We are seeking individuals who are enthusiastic, hardworking, and have a strong commitment to providing exceptional service. So if you're ready to start your day off right with a job that offers growth and development opportunities, keep reading to learn more about our open position!

  1. Greet and welcome customers with a positive attitude and friendly demeanor.
  2. Take customer orders accurately and efficiently.
  3. Prepare and serve food and beverages according to Dunkin' standards.
  4. Maintain a clean and organized work station.
  5. Follow all food safety and sanitation guidelines.
  6. Handle cash and credit card transactions accurately.
  7. Upsell and promote special offers to customers.
  8. Communicate effectively with team members to ensure smooth operations.
  9. Handle customer complaints and resolve any issues in a professional manner.
  10. Follow company policies and procedures at all times.
  11. Attend training sessions and stay updated on product knowledge and promotions.
  12. Work efficiently in a fast-paced environment and prioritize tasks as needed.
  13. Take initiative to complete tasks and assist team members when necessary.
  14. Adhere to strict opening and closing procedures.
  15. Maintain a positive and professional attitude towards customers and team members.
  16. Follow all safety and security protocols to ensure a safe working environment.
  17. Continuously strive to provide exceptional customer service.
  18. Assist with inventory management and restocking of supplies.
  19. Attend team meetings and contribute ideas for improving operations and customer experience.
  20. Demonstrate a strong work ethic and commitment to the company's success.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Customer Service Skills: A Restaurant Team Member At Dunkin' Should Have Excellent Customer Service Skills To Provide A Positive And Friendly Experience For Customers.

  • Food Safety Knowledge: As A Team Member, It Is Important To Have A Thorough Understanding Of Food Safety And Sanitation Procedures To Ensure The Safety And Quality Of Food Served To Customers.

  • Cash Handling Experience: Restaurant Team Members Will Be Responsible For Handling Cash And Processing Transactions, So Having Previous Experience With Cash Handling Is Preferred.

  • Teamwork And Communication: Dunkin' Is A Fast-Paced Environment That Requires Teamwork And Effective Communication Between Team Members To Ensure Smooth Operations.

  • Flexibility And Adaptability: A Successful Restaurant Team Member At Dunkin' Should Be Able To Handle Multiple Tasks, Work In A Fast-Paced Environment, And Be Able To Adapt To Changing Situations.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • food preparation

  • Problem-Solving

  • Menu Knowledge

  • Sanitation Practices

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in Philadelphia, PA, USA is between $21,000 and $33,000 per year. This salary range can vary depending on factors such as experience, job location, and the specific restaurant or chain. Some restaurants may also offer additional benefits such as bonuses, tips, and employee discounts.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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