Dunkin'

Restaurant Team Member

Dunkin'

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Dunkin' family! We are looking for hardworking and dedicated individuals to join our team as Restaurant Team Members. As a member of our team, you will play a vital role in providing exceptional customer service and ensuring that our guests have a memorable dining experience. We are seeking individuals who are passionate about the food and beverage industry, have a positive attitude, and are eager to learn and grow. If you are a team player with a strong work ethic and a love for delicious coffee and baked goods, then we want you to be a part of our team at Dunkin'!

  1. Greet and welcome guests with a friendly and positive attitude.
  2. Take and process customer orders accurately and efficiently.
  3. Prepare and serve food and beverages in a timely manner.
  4. Maintain a clean and organized work environment.
  5. Follow food safety and sanitation guidelines.
  6. Upsell and promote menu items to increase sales.
  7. Handle cash and credit card transactions accurately.
  8. Work collaboratively with team members to ensure smooth operations.
  9. Communicate effectively with customers and team members.
  10. Attend and participate in training and meetings as required.
  11. Adhere to company policies and procedures.
  12. Be knowledgeable about the menu items and be able to answer customer questions.
  13. Assist with inventory management and restocking.
  14. Handle customer complaints and resolve issues in a professional and timely manner.
  15. Continuously strive to provide excellent customer service.
  16. Maintain a positive and professional attitude at all times.
  17. Follow all safety and security procedures.
  18. Maintain a clean and presentable appearance.
  19. Show willingness to learn and take on new responsibilities.
  20. Assist with opening and closing tasks as needed.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Restaurant Team Member At Dunkin', It Is Important To Have Strong Communication And Interpersonal Skills In Order To Provide Exceptional Service To Customers.

  • Ability To Work In A Fast-Paced Environment: Dunkin' Restaurants Can Get Very Busy, Especially During Peak Hours, So Candidates Should Be Able To Handle High Volumes Of Customers And Orders Efficiently.

  • Knowledge Of Food Safety And Hygiene: This Job Requires Handling And Preparing Food, So Candidates Should Have A Good Understanding Of Food Safety Regulations And Proper Hygiene Practices.

  • Flexibility In Schedule: Dunkin' Restaurants Are Open Early In The Morning And Late At Night, So Candidates Should Be Willing To Work A Variety Of Shifts, Including Weekends And Holidays.

  • Team Player Mentality: Working At Dunkin' Requires Collaboration And Cooperation With Other Team Members To Ensure Smooth Operations And Excellent Customer Service. Candidates Should Be Able To Work Well Within A Team And Have A Positive Attitude Towards Their Co-Workers.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Sanitation

  • food preparation

  • Problem-Solving

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in Chicago, IL, USA is between $12-$14 per hour. This may vary depending on the specific restaurant, experience level, and job duties. Some restaurants may also offer additional benefits such as tips, bonuses, and healthcare benefits.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeApril 11th, 2026
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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