Dunkin'

Restaurant Assistant Manager

Dunkin'

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a dedicated and energetic leader with a passion for the food and beverage industry? Do you thrive in a fast-paced environment and enjoy working with a diverse team? If so, Dunkin' is looking for a dynamic Restaurant Assistant Manager to join our team! As an Assistant Manager, you will play a crucial role in the success of our restaurant by helping to oversee daily operations and ensuring exceptional customer service. We are seeking individuals with strong leadership skills, excellent communication, and a commitment to delivering top-notch dining experiences. If you are ready to take on a challenging and rewarding role, we want to hear from you!

  1. Oversee and manage daily operations of the restaurant, including opening and closing procedures, inventory management, and ensuring compliance with all company policies and procedures.
  2. Lead and motivate a diverse team of employees, promoting a positive and inclusive work environment.
  3. Ensure exceptional customer service and guest satisfaction by monitoring and addressing customer feedback and complaints.
  4. Assist with hiring, training, and development of team members, providing ongoing coaching and support to maintain high levels of productivity and performance.
  5. Monitor and maintain food quality and safety standards, following all health and safety regulations.
  6. Collaborate with the General Manager to create and implement strategies to increase sales and revenue.
  7. Manage and control costs, including labor, food, and supplies, to meet budget and financial goals.
  8. Conduct regular inventory audits and ensure proper ordering and stocking of supplies.
  9. Communicate effectively with team members, management, and vendors to ensure smooth operations and resolve any issues that may arise.
  10. Stay updated on industry trends and competitor activities, making recommendations for improvement and innovation within the restaurant.
  11. Demonstrate a strong work ethic and lead by example, setting a positive and professional tone for the entire team.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Previous Experience In The Restaurant Industry - A Strong Candidate For The Restaurant Assistant Manager Position At Dunkin' Should Have Prior Experience Working In The Food And Beverage Industry, Preferably In A Similar Fast-Paced Environment.

  • Strong Leadership Skills - The Ideal Candidate Should Possess Excellent Leadership Skills And Be Able To Effectively Manage A Team Of Employees In A Fast-Paced And High-Pressure Environment.

  • Knowledge Of Dunkin' Brand And Products - A Good Understanding Of Dunkin's Brand And Products Is Essential For The Role Of Restaurant Assistant Manager. This Includes Knowledge Of The Menu, Company Policies, And Customer Service Standards.

  • Excellent Communication And Customer Service Skills - As A Key Member Of The Restaurant Team, The Assistant Manager Will Be Responsible For Interacting With Customers, Resolving Any Issues, And Ensuring A Positive Dining Experience. Therefore, Strong Communication And Customer Service Skills Are A Must.

  • Availability To Work Flexible Hours - The Role Of A Restaurant Assistant Manager At Dunkin' May Require Working Early Mornings, Late Nights, Weekends, And Holidays. A Candidate Should Be Willing And Able To Work A Flexible Schedule To Meet The Demands Of The Business.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Cash Handling

  • Sales forecasting

  • Food safety

  • Teamwork

  • staff training

  • Problem-Solving

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Assistant Manager in Portland, OR, USA is between $40,000 and $55,000 per year. This can vary depending on the specific restaurant, experience level, and job responsibilities. Some higher-end restaurants may offer higher salaries, while smaller or more casual restaurants may offer lower salaries. Additionally, location and cost of living can also impact the salary range.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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