Dunkin'

Restaurant Assistant Manager

Dunkin'

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dunkin'! We are seeking a highly motivated and dedicated individual to join our team as a Restaurant Assistant Manager. Our team prides itself on delivering exceptional service and delicious food to our customers. As the Restaurant Assistant Manager, you will play a crucial role in ensuring the smooth operation of our restaurant and the satisfaction of our customers. We are looking for someone with a passion for the restaurant industry, excellent leadership skills, and exceptional customer service. If you are a team player with a strong work ethic and a desire to grow within our company, we encourage you to apply for this exciting opportunity.

  1. Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
  2. Train, mentor, and supervise restaurant staff to ensure they are providing exceptional service and upholding company standards.
  3. Create and implement schedules to ensure proper staffing levels at all times.
  4. Maintain a clean and organized restaurant environment to ensure a positive dining experience for customers.
  5. Handle customer complaints and resolve any issues in a timely and professional manner.
  6. Monitor and maintain inventory levels, placing orders as needed to ensure adequate supply.
  7. Ensure compliance with health and safety regulations and company policies.
  8. Collaborate with the restaurant manager to develop and implement strategies to increase sales and profitability.
  9. Assist with the hiring process, including conducting interviews and making hiring decisions.
  10. Conduct regular performance evaluations for staff and provide feedback for improvement.
  11. Stay up-to-date with industry trends and make recommendations for menu changes or improvements.
  12. Assist with creating and implementing marketing strategies to attract new customers and retain existing ones.
  13. Coordinate with other departments to ensure smooth operation of the restaurant.
  14. Handle cash management and ensure accuracy in cash handling procedures.
  15. Continuously strive to provide a positive and welcoming atmosphere for customers and staff.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Knowledge Of Food Safety And Sanitation Regulations

  • Previous Management Experience In A Fast-Paced Restaurant Environment

  • Strong Leadership Skills And The Ability To Effectively Train And Motivate Team Members

  • Proficiency In Managing Inventory, Scheduling, And Financial Reporting

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Cash Handling

  • Food safety

  • Team Leadership

  • Sales management

  • staff training

  • Problem-Solving

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Assistant Manager in Boston, MA, USA is $35,000-$55,000 per year. This may vary depending on the specific restaurant, location, and experience level of the individual. Additionally, factors such as bonuses, tips, and benefits may also affect the overall salary.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started