Dunkin'

Restaurant Assistant Manager

Dunkin'

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate leader with a love for all things coffee and donuts? Dunkin' is seeking a driven and customer-focused Restaurant Assistant Manager to join our team. As an Assistant Manager, you will play a crucial role in ensuring the success of our restaurant by assisting with daily operations and providing exceptional customer service. We are looking for an individual with prior management experience, a strong work ethic, and a positive attitude. If you have a passion for the food and beverage industry and are ready to take your career to the next level, we want to hear from you!

  1. Oversee daily operations: The Restaurant Assistant Manager will be responsible for assisting with day-to-day operations of the Dunkin' restaurant, including opening and closing procedures, inventory management, and ensuring the overall cleanliness and organization of the store.
  2. Provide exceptional customer service: A key responsibility of the Assistant Manager will be to ensure that all customers have a positive experience at Dunkin' by consistently delivering friendly and efficient service.
  3. Assist with staff management: This role will involve supervising and training staff members, as well as ensuring that all team members adhere to company policies and procedures.
  4. Maintain quality standards: The Assistant Manager will be responsible for upholding Dunkin's high standards for food and beverage quality, safety, and cleanliness.
  5. Monitor and analyze sales and performance: The successful candidate will be responsible for tracking sales and performance data and making recommendations for improvements to increase profitability and efficiency.
  6. Handle customer complaints: The Assistant Manager will be the first point of contact for customer complaints and will be expected to handle them in a professional and timely manner.
  7. Ensure compliance with regulations: The Assistant Manager will be responsible for ensuring that the restaurant is following all local and state regulations, including health and safety codes.
  8. Assist with scheduling and payroll: This role will involve assisting with creating and managing employee schedules, as well as tracking and reporting hours for payroll.
  9. Collaborate with management team: The Assistant Manager will work closely with the General Manager and other members of the management team to achieve company goals and objectives.
  10. Continuously seek opportunities for improvement: The Assistant Manager will be expected to identify areas for improvement and proactively implement changes to enhance the overall efficiency and profitability of the restaurant.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Previous Experience In Restaurant Management Or Supervisory Role.

  • Strong Leadership And Communication Skills.

  • Knowledge Of Food Safety And Health Regulations.

  • Ability To Handle Multiple Tasks And Prioritize Effectively.

  • Proficiency In Inventory Management And Cost Control Techniques.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Leadership

  • Conflict Resolution

  • customer service

  • Sales forecasting

  • Food safety

  • Teamwork

  • Problem-Solving

  • Menu Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Assistant Manager in Nashville, TN, USA is between $36,000 to $51,000 per year. This may vary depending on factors such as experience, location, and the specific restaurant.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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