Product Analyst- Point of Sale
Are you a detail-oriented individual with a passion for data and analytics? Do you have experience in the retail or restaurant industry, specifically with point of sale systems? If so, Dunkin' is looking for a Product Analyst to join our team and help drive the success of our point of sale technology. As a Product Analyst, you will play a crucial role in evaluating and improving our point of sale system, ensuring that it meets the needs of our customers and franchisees. Join us in revolutionizing the way our customers order and pay for their favorite Dunkin' products. We are seeking candidates who are analytical thinkers, problem-solvers, and team players with a strong understanding of point of sale technology and its impact on business operations. If this sounds like you, we encourage you to apply and be a part of our dynamic and innovative team at Dunkin'.
- Evaluate and analyze data from the point of sale system to identify areas for improvement and make data-driven recommendations.
- Collaborate with cross-functional teams to understand business needs and translate them into product requirements.
- Conduct research and stay updated on industry trends and developments in point of sale technology.
- Develop and maintain a thorough understanding of Dunkin's point of sale system and its capabilities.
- Collaborate with IT teams to troubleshoot any technical issues with the point of sale system.
- Ensure the point of sale system meets the needs of both customers and franchisees.
- Identify and implement process improvements to optimize the functionality and efficiency of the point of sale system.
- Create and present reports and presentations to stakeholders on the performance of the point of sale system.
- Train and educate franchisees and employees on the proper use and functionality of the point of sale system.
- Act as a subject matter expert on point of sale technology and provide support and guidance to other team members.
- Monitor and track key performance indicators and metrics related to the point of sale system.
- Identify and mitigate potential risks and issues related to the point of sale system.
- Collaborate with vendors and suppliers to ensure timely and effective delivery of point of sale system updates and enhancements.
- Continuously gather feedback from customers and franchisees to identify areas for improvement and address any concerns or issues.
- Participate in product testing and provide feedback to ensure the quality and functionality of the point of sale system.
Strong Understanding Of Point-Of-Sale Systems: A Product Analyst At Dunkin' Should Have A Comprehensive Knowledge Of Point-Of-Sale Systems And How They Work. This Includes Understanding Their Capabilities And Limitations, As Well As Troubleshooting Any Issues That May Arise.
Experience In The Food And Beverage Industry: A Product Analyst At Dunkin' Should Have Prior Experience Working In The Food And Beverage Industry, Preferably In A Similar Role. This Experience Will Help Them Understand The Unique Needs And Challenges Of The Industry And Allow Them To Make Informed Decisions When Analyzing And Improving The Point-Of-Sale System.
Analytical And Problem-Solving Skills: As A Product Analyst, One Must Be Able To Analyze Data And Identify Trends And Patterns To Make Data-Driven Decisions. They Should Also Be Able To Think Critically And Creatively To Solve Any Problems That May Arise With The Point-Of-Sale System.
Strong Communication And Collaboration Skills: A Product Analyst At Dunkin' Will Work With Various Teams, Including It, Marketing, And Operations, To Gather Information And Implement Changes To The Point-Of-Sale System. Therefore, Strong Communication And Collaboration Skills Are Essential To Effectively Work With These Teams And Ensure The Successful Implementation Of New Features Or Updates.
Attention To Detail: A Product Analyst Must Have A Keen Eye For Detail To Identify Any Issues Or Discrepancies In The Point-Of-Sale System. They Should Also Be Able To Document Their Findings Accurately And Communicate Them To The Relevant Teams For Resolution. Attention To Detail Is Crucial To Ensure The Accuracy And Efficiency Of The Point-Of-Sale System.
Project Management
Inventory Management
Vendor Management
Data Analysis
Product Management
Market Research
Trend Analysis
Sales forecasting
Pricing strategy
Competitive analysis
consumer insights
retail operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Product Analyst- Point of Sale in Atlanta, GA, USA is $62,000-$80,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry.
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Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.
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