Dunkin'

Multi Unit Restaurant Manager

Dunkin'

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Dunkin', where every day is a chance to make someone's day a little brighter with a delicious cup of coffee and a freshly made treat. We are seeking a passionate and experienced Multi Unit Restaurant Manager to join our team and help us continue our mission of providing exceptional service and quality products to our loyal customers. As a Multi Unit Restaurant Manager, you will oversee the operations of multiple Dunkin' restaurants, ensuring that each location upholds our high standards and delivers an outstanding guest experience. If you have a strong background in restaurant management, a proven track record of success, and a love for all things Dunkin', we want to hear from you!

  1. Oversee the overall operations of multiple Dunkin' restaurants, ensuring that each location follows company standards and provides exceptional service to customers.
  2. Develop and implement strategic plans to achieve business objectives and drive overall growth and profitability.
  3. Hire, train, and manage a team of restaurant managers and staff members, providing ongoing support, guidance, and feedback to ensure high performance.
  4. Monitor and analyze sales and financial data to identify areas for improvement and implement solutions to increase revenue and reduce costs.
  5. Maintain a strong understanding of industry trends and competitor activities, and use this knowledge to make informed business decisions.
  6. Ensure that all restaurants are in compliance with health and safety regulations, company policies, and procedures.
  7. Foster a positive and inclusive work environment for all team members, promoting teamwork, camaraderie, and mutual respect.
  8. Handle customer complaints and resolve any issues in a timely and professional manner, ensuring customer satisfaction and retention.
  9. Collaborate with marketing and advertising teams to develop and execute promotional campaigns and initiatives to attract and retain customers.
  10. Conduct regular audits and inspections of each restaurant to ensure quality standards are met and maintained.
  11. Prepare and manage budgets, forecasts, and other financial reports for senior management.
  12. Keep up-to-date with industry developments, attend conferences and workshops, and participate in continuous learning opportunities to enhance knowledge and skills.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Previous Management Experience: A Multi Unit Restaurant Manager At Dunkin' Should Have A Minimum Of 2-3 Years Of Experience In A Managerial Role, Preferably In The Food And Beverage Industry.

  • Strong Leadership Skills: The Ideal Candidate Should Possess Excellent Leadership Skills And Be Able To Effectively Manage And Motivate A Team Of Employees Across Multiple Locations.

  • Understanding Of Financials: A Multi Unit Restaurant Manager Should Have A Good Understanding Of Financials, Including Budgeting, Cost Control, And Profit And Loss Management.

  • Excellent Communication Skills: Effective Communication Is Crucial For A Multi Unit Restaurant Manager, As They Will Need To Communicate With Employees, Customers, And Upper Management On A Regular Basis.

  • Flexibility And Adaptability: This Role Requires A High Level Of Flexibility And Adaptability, As The Manager Will Be Responsible For Overseeing Multiple Locations And Handling Any Unexpected Challenges That May Arise.

Required Skills
  • Communication

  • Time Management

  • Marketing

  • Budget management

  • Leadership

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Team Building

  • staff training

  • Problem-Solving

  • Menu Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Portland, OR, USA is between $60,000 and $90,000 per year. This can vary depending on the specific company, location, and level of experience. Some Multi Unit Restaurant Managers may also receive bonuses and other benefits as part of their compensation package.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started