
Multi Unit Restaurant Manager
Welcome to Dunkin'! We are seeking a highly motivated and experienced Multi Unit Restaurant Manager to join our team. At Dunkin', we are committed to providing our customers with the best quality and service in the industry. As a Multi Unit Restaurant Manager, you will play a vital role in ensuring the success and growth of our restaurants. We are looking for a dynamic individual who is passionate about the food and beverage industry and has a proven track record of managing multiple units. If you have a strong leadership presence, excellent communication skills, and a drive for achieving excellence, then we want you to be a part of our Dunkin' family.
- Oversee the daily operations of multiple Dunkin' restaurants to ensure the highest level of quality and service is delivered to customers.
- Develop and implement strategies to drive sales, increase profitability, and improve overall performance of the restaurants.
- Directly manage and provide guidance to restaurant managers and their teams, ensuring they are trained, motivated, and adhering to company standards.
- Conduct regular inspections and audits to ensure compliance with food safety and sanitation regulations and company policies.
- Monitor and analyze financial and operational data to identify areas for improvement and make necessary adjustments.
- Collaborate with the marketing team to develop and execute promotional campaigns and initiatives.
- Handle customer complaints and inquiries in a timely and professional manner.
- Create and maintain a positive and inclusive work environment for all team members.
- Develop and maintain relationships with suppliers and vendors to ensure timely and quality delivery of products.
- Stay up to date with industry trends and competitors to make informed business decisions.
- Develop and maintain budgets for each restaurant and ensure expenses are within budget.
- Conduct regular performance evaluations and provide coaching and feedback to team members.
- Ensure all restaurants are in compliance with company policies, procedures, and standards.
- Participate in the recruitment and training of new restaurant managers and team members.
- Communicate regularly with upper management and provide updates on the performance of the restaurants.
Extensive Experience In Restaurant Management: The Ideal Candidate For This Role Should Have A Minimum Of 3-5 Years Of Experience In Managing Multiple Units Within The Restaurant Industry. This Includes Experience In Overseeing Operations, Staff Management, And Financial Management.
Strong Leadership Skills: As A Multi Unit Restaurant Manager At Dunkin', The Candidate Will Be Responsible For Overseeing A Team Of Managers And Staff Across Multiple Locations. Therefore, Strong Leadership Skills, Including The Ability To Motivate And Develop Team Members, Are Essential For Success In This Role.
Excellent Organizational And Time-Management Skills: Managing Multiple Units Requires A High Level Of Organization And Effective Time-Management Skills. The Candidate Should Be Able To Handle Multiple Tasks And Priorities Efficiently And Effectively, Ensuring That All Locations Are Running Smoothly And Meeting Company Standards.
Financial Acumen: The Multi Unit Restaurant Manager Will Be Responsible For Overseeing The Financial Performance Of Multiple Locations. This Includes Managing Budgets, Analyzing Financial Reports, And Implementing Strategies To Increase Profitability. Therefore, The Ideal Candidate Should Have A Strong Understanding Of Financial Principles And Experience In Budget Management.
Passion For The Dunkin' Brand: As A Representative Of The Dunkin' Brand, The Multi Unit Restaurant Manager Should Have A Deep Understanding And Passion For The Company's Values, Culture, And Products. This Includes The Ability To Uphold Brand Standards And Deliver Excellent Customer Service Across All Locations.
Communication
Time Management
Problem Solving
Budget management
Inventory Control
customer service
Quality Control
Operations Management
Sales Analysis
Team Leadership
staff training
Menu Development
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Chicago, IL, USA is between $58,000 and $97,000 per year. This may vary depending on the specific company, experience level, and location. Factors such as bonuses, benefits, and commission may also influence the overall salary range.
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Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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