Dunkin'

Multi Unit Restaurant Manager

Dunkin'

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Dunkin'! We are looking for a dynamic and experienced Multi Unit Restaurant Manager to join our team. As a Multi Unit Restaurant Manager, you will oversee the operations of multiple Dunkin' locations, ensuring excellent customer service, high-quality food and beverage offerings, and strong financial performance. We are seeking a highly motivated and skilled individual who is passionate about leading and developing teams, driving sales, and maintaining brand standards. If you have a proven track record of success in the restaurant industry and possess strong leadership and organizational skills, we would love to hear from you!

  1. Oversee the operations of multiple Dunkin' locations to ensure efficient and effective management.
  2. Ensure that all locations adhere to Dunkin's brand standards and guidelines for food and beverage quality, customer service, and overall operations.
  3. Develop and implement strategies to drive sales and increase profitability across all locations.
  4. Train, lead, and develop teams at each location to ensure a high level of performance and customer satisfaction.
  5. Monitor and manage budgets, expenses, and financial performance to meet or exceed company goals.
  6. Conduct regular audits and inspections of each location to ensure compliance with company policies and procedures.
  7. Work closely with district managers and other members of the management team to develop and implement company-wide initiatives and best practices.
  8. Continuously evaluate and improve processes and procedures to increase efficiency and productivity.
  9. Address and resolve any customer complaints or issues that arise at any of the locations.
  10. Stay updated on industry trends and competitor strategies to make informed decisions and maintain a competitive edge.
  11. Ensure all locations are in compliance with health, safety, and sanitation regulations.
  12. Collaborate with human resources to handle staffing, training, and performance management for all locations.
  13. Communicate regularly with upper management to provide updates on performance, challenges, and opportunities for improvement.
  14. Represent the company and act as a brand ambassador at community events and networking opportunities.
  15. Uphold the company's values and standards of excellence in all aspects of the job.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Extensive Experience In The Food And Beverage Industry, Preferably In A Multi-Unit Or Franchise Setting.

  • Strong Leadership Skills With The Ability To Effectively Manage And Motivate A Team Of Restaurant Managers And Staff.

  • In-Depth Knowledge Of Dunkin's Brand Standards, Menu Offerings, And Operational Procedures.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Communicate With Customers, Employees, And Upper Management.

  • Proven Track Record Of Driving Sales And Meeting Business Goals Through Strategic Planning, Budget Management, And Operational Efficiency.

Required Skills
  • Budgeting

  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Marketing

  • Quality

  • Problem Solving

  • Leadership

  • customer service

  • Team Building

  • Sales forecasting

  • Menu Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Raleigh, NC, USA is between $47,000 and $70,000 per year. This can vary depending on the specific restaurant chain, experience level, and location within the city.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeAugust 19th, 2025
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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