
Multi Unit Restaurant Manager
Welcome to Dunkin'! We are seeking a dynamic and experienced Multi Unit Restaurant Manager to lead and oversee our beloved coffee and donut empire. As a Multi Unit Manager, you will play a crucial role in driving the success of our multiple restaurant locations by ensuring operational excellence, providing exceptional customer service, and fostering a positive work environment for our team members. We are looking for a leader who is passionate about the Dunkin' brand, has a strong business acumen, and thrives in a fast-paced and ever-changing environment. If you have a proven track record of success in the food and beverage industry and are ready for the challenge of managing multiple units, we want to hear from you!
- Oversee and manage the daily operations of multiple Dunkin' restaurant locations.
- Ensure all restaurants are adhering to company policies, procedures, and standards.
- Develop and implement strategies to drive sales and increase profits across all locations.
- Train and coach restaurant managers and team members on company standards, customer service, and operational procedures.
- Monitor and analyze financial reports to identify areas for improvement and implement corrective actions.
- Collaborate with corporate teams to develop and execute marketing and promotional initiatives.
- Maintain a high level of cleanliness, safety, and quality control in all restaurants.
- Conduct regular audits to ensure compliance with health and safety regulations.
- Foster a positive and inclusive work environment by providing support, guidance, and recognition to team members.
- Develop and maintain strong relationships with vendors, suppliers, and other business partners.
- Stay up-to-date with industry trends and competitors' strategies to maintain a competitive edge.
- Manage and allocate resources effectively to ensure efficient and cost-effective operations.
- Monitor and track inventory levels to ensure adequate supply and minimize waste.
- Address and resolve customer complaints and concerns in a timely and professional manner.
- Conduct regular performance evaluations and provide feedback and development opportunities to team members.
- Develop and implement policies and procedures to maintain high food quality and safety standards.
- Ensure all restaurants are in compliance with local, state, and federal laws and regulations.
- Represent the Dunkin' brand with professionalism and enthusiasm at all times.
- Collaborate with other multi-unit managers and corporate teams to share best practices and drive overall company success.
- Continuously strive to improve and innovate processes and procedures to enhance the overall customer experience and increase efficiency.
Previous Management Experience: A Successful Multi Unit Restaurant Manager At Dunkin' Should Have A Strong Background In Restaurant Management, With Experience Overseeing Multiple Locations. This Includes Knowledge Of Budgeting, Scheduling, And Staff Management.
Strong Leadership Skills: The Ideal Candidate For This Position Should Have Proven Leadership Skills, With The Ability To Motivate And Guide Their Team Towards Achieving Company Goals. They Should Also Be Able To Effectively Communicate And Delegate Tasks To Their Team.
Familiarity With Dunkin' Brand And Products: A Thorough Understanding Of The Dunkin' Brand And Its Products Is Essential For A Multi Unit Restaurant Manager. This Includes Knowledge Of Menu Items, Product Quality Standards, And Company Policies And Procedures.
Financial Management Skills: As A Multi Unit Restaurant Manager, The Candidate Will Be Responsible For Overseeing The Financial Performance Of Multiple Locations. Therefore, They Should Have Strong Financial Management Skills, Including The Ability To Analyze Financial Reports And Make Strategic Decisions To Improve Profitability.
Customer Service Orientation: Dunkin' Prides Itself On Providing Excellent Customer Service, And The Multi Unit Restaurant Manager Plays A Crucial Role In Ensuring This Standard Is Upheld Across All Locations. The Ideal Candidate Should Have A Customer Service Orientation, With The Ability To Resolve Customer Issues And Maintain A Positive Brand Image.
Budgeting
Inventory Management
Communication
Time Management
Marketing
Leadership
customer service
Team Building
Sales forecasting
staff training
Problem-Solving
Menu Development
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Bristol, CT 06010, USA is approximately $60,000 to $80,000 per year. However, actual salaries may vary based on factors such as experience, location, and specific job responsibilities.
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Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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