Multi Unit Restaurant Manager
Welcome to Dunkin', the world-famous coffee and baked goods chain! We are seeking a highly motivated and experienced Multi Unit Restaurant Manager to join our growing team. As a Multi Unit Restaurant Manager, you will oversee the operations of multiple Dunkin' locations, ensuring that each store runs smoothly and upholds our high standards of quality and customer service. This is a dynamic and fast-paced role that requires a strong leader with a passion for the food and beverage industry. If you have a proven track record of success in managing multiple restaurant locations and possess excellent communication and organizational skills, we want to hear from you! Join us in delivering delicious coffee and donuts to our loyal customers while building your career with a company that values growth and excellence.
- Oversee the operations of multiple Dunkin' locations to ensure efficient and effective functioning of each store.
- Maintain and uphold the company's high standards of quality and customer service at all times.
- Develop and implement strategies to increase sales and profitability across all locations.
- Hire, train, and manage a team of store managers and employees, ensuring they are equipped with the necessary skills to provide outstanding service.
- Monitor and analyze financial data, such as sales and expenses, to make informed business decisions.
- Collaborate with other departments, such as marketing and human resources, to implement company-wide initiatives and ensure brand consistency.
- Conduct regular store visits to ensure compliance with company policies and procedures.
- Foster a positive and inclusive work environment for all employees.
- Handle customer complaints and resolve any issues in a timely and professional manner.
- Stay updated on industry trends and competitors' activities to make recommendations for improvement and innovation.
- Develop and maintain strong relationships with vendors and suppliers to ensure timely and quality product delivery.
- Create and implement effective training programs for employees to maintain high levels of productivity and efficiency.
- Ensure compliance with health and safety regulations across all locations.
- Develop and monitor budgets for each store and make necessary adjustments to improve profitability.
- Represent the company in a professional manner at all times and serve as a role model for employees.
Proven Leadership Experience: A Successful Multi Unit Restaurant Manager At Dunkin' Should Have At Least 2-3 Years Of Experience In A Leadership Role, Preferably In The Food And Beverage Industry. They Should Have A Track Record Of Effectively Managing Multiple Locations And Leading Teams To Achieve Performance Goals.
Strong Operational Knowledge: This Role Requires A Deep Understanding Of Restaurant Operations, Including But Not Limited To Inventory Management, Cost Control, Food Safety, And Customer Service. The Ideal Candidate Should Have A Thorough Understanding Of These Areas And The Ability To Implement And Maintain Dunkin's Operational Standards.
Excellent Communication Skills: As A Multi Unit Restaurant Manager, Effective Communication Is Crucial In Overseeing Multiple Locations And Managing Teams. The Candidate Should Possess Strong Written And Verbal Communication Skills To Effectively Communicate With Employees, Customers, And Other Stakeholders.
Financial Acumen: Dunkin' Is A Business, And The Multi Unit Restaurant Manager Is Responsible For Managing The Financial Performance Of Multiple Locations. The Candidate Should Have A Solid Understanding Of Financial Principles And The Ability To Analyze And Interpret Financial Reports To Make Informed Business Decisions.
Flexibility And Adaptability: The Restaurant Industry Is Fast-Paced And Constantly Evolving, And Dunkin' Is No Exception. A Successful Multi Unit Restaurant Manager Should Be Able To Adapt To Changes Quickly And Demonstrate Flexibility In Managing Different Locations, Staff, And Business Needs. They Should Also Be Able To Work Varying Schedules, Including Nights And Weekends, To Ensure All Locations Are Properly Managed.
Budgeting
Inventory Management
Communication
Time Management
Leadership
Conflict Resolution
customer service
Sales forecasting
Teamwork
staff training
Problem-Solving
Menu Development
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Manchester, CT, USA is $49,000 - $70,000 per year. This can vary depending on factors such as the specific restaurant or chain, level of experience, and performance bonuses.
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Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.
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