Dunkin'

Multi Unit Restaurant Manager

Dunkin'
Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Dunkin', where we're not just serving coffee and donuts, but creating an experience for our customers. As a Multi Unit Restaurant Manager, you will play a crucial role in overseeing the operations of multiple Dunkin' locations and ensuring that our high standards of quality and service are consistently met. We are looking for a dynamic and driven individual who is passionate about the food and beverage industry and has a proven track record of successfully managing multiple restaurant locations. If you have strong leadership skills, a customer-centric mindset, and a love for all things Dunkin', we want you on our team!

  1. Oversee the operations of multiple Dunkin' locations to ensure smooth and efficient functioning.
  2. Maintain high standards of quality and service across all locations.
  3. Train and manage a team of restaurant managers to ensure they are equipped with the necessary skills to run their locations effectively.
  4. Develop and implement strategies to increase sales and profitability across all locations.
  5. Monitor and analyze sales and financial reports to identify areas for improvement and make necessary adjustments.
  6. Ensure that all locations are in compliance with company policies and procedures, as well as local and state regulations.
  7. Create and maintain a positive and welcoming atmosphere for customers, ensuring that their experience at Dunkin' is exceptional.
  8. Resolve any customer complaints or issues in a timely and satisfactory manner.
  9. Collaborate with other departments such as marketing and human resources to develop and implement initiatives that promote the Dunkin' brand and improve overall operations.
  10. Stay updated on industry trends and competition to make informed decisions and stay ahead of the game.
  11. Conduct regular performance evaluations and provide feedback to restaurant managers to help them improve and grow within the company.
  12. Work closely with vendors and suppliers to ensure timely delivery of products and negotiate favorable terms.
  13. Develop and maintain relationships with local businesses and organizations to drive sales and build brand awareness.
  14. Maintain a safe and clean working environment for employees and customers.
  15. Remain flexible and adaptable to handle unexpected situations and challenges that may arise in a fast-paced, dynamic work environment.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications

  • Proven Experience In Managing Multiple Restaurant Locations: A Successful Multi Unit Restaurant Manager At Dunkin' Should Have At Least 3-5 Years Of Experience In Managing Multiple Restaurant Locations, With A Track Record Of Achieving Financial Targets And Maintaining High Levels Of Customer Satisfaction.

  • Strong Leadership And Team Management Skills: As A Multi Unit Restaurant Manager, You Will Be Responsible For Overseeing The Operations Of Several Restaurants And Leading A Team Of Managers. Therefore, Strong Leadership And Team Management Skills Are Essential For Success In This Role.

  • Excellent Communication And Interpersonal Skills: Effective Communication Is Crucial In A Multi Unit Restaurant Manager Role, As You Will Need To Coordinate And Communicate With Various Teams, Including Employees, Vendors, And Senior Management. Strong Interpersonal Skills Are Also Important For Building Relationships With Customers And Resolving Any Issues That May Arise.

  • Knowledge Of Food And Beverage Industry Regulations And Standards: A Good Understanding Of Food And Beverage Industry Regulations, Including Health And Safety Standards, Is Essential For A Multi Unit Restaurant Manager. This Knowledge Will Help Ensure That All Restaurants Are Compliant With Regulations And Operating At The Highest Standards.

  • Financial Acumen And Budget Management Skills: As A Multi Unit Restaurant Manager, You Will Be Responsible For Managing Budgets, Analyzing Financial Reports, And Making Strategic Decisions To Improve Profitability. Therefore, Strong Financial Acumen And Budget Management Skills Are Necessary For This Role.

Required Skills

  • Budgeting

  • Communication

  • Time Management

  • Leadership

  • Inventory Control

  • customer service

  • Team Building

  • Sales management

  • staff training

  • Organization

  • Problem-Solving

  • Menu Planning

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Multi Unit Restaurant Manager in Houston, TX, USA is $62,000 - $80,000 per year. This may vary depending on the specific restaurant and its location, as well as the manager's experience and skills.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeMay 10th, 2026
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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