Dunkin'

Evening Team Member

Dunkin'

Waltham, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a night owl who loves a good cup of coffee and a fast-paced work environment? Look no further, because Dunkin' is searching for an Evening Team Member to join our team!We are seeking a motivated and energetic individual who can thrive in a bustling evening shift at one of our Dunkin' locations. As an Evening Team Member, you will be responsible for providing exceptional customer service, preparing and serving our delicious menu items, and maintaining a clean and organized work environment.To excel in this role, you should have a passion for customer service, the ability to work well in a team, and a strong work ethic. Previous experience in the food service industry is a plus, but not required.Join us at Dunkin' and become a part of our welcoming and dynamic team. Apply now to kick-start your career with us!

  1. Greet and assist customers in a friendly and professional manner.
  2. Prepare and serve food and beverages to customers according to Dunkin' standards.
  3. Maintain a clean and organized work environment, including cleaning and sanitizing work areas and equipment.
  4. Restock and rotate food and beverage items as needed.
  5. Handle cash and credit card transactions accurately and efficiently.
  6. Follow all safety and sanitation procedures to ensure a safe and hygienic work environment.
  7. Communicate effectively with team members to ensure smooth operation during busy shifts.
  8. Take and fulfill customer orders accurately and efficiently.
  9. Provide exceptional customer service by addressing any customer concerns or issues promptly and professionally.
  10. Adhere to all company policies and procedures, including dress code and food safety regulations.
  11. Work collaboratively with team members to meet daily sales goals and ensure customer satisfaction.
  12. Complete all assigned tasks and duties in a timely and efficient manner.
  13. Maintain knowledge of menu items, promotions, and company policies to provide accurate information to customers.
  14. Continuously strive to improve customer service and operational efficiency.
  15. Attend and actively participate in team meetings and training sessions.
  16. Perform other duties as assigned by management.
Where is this job?
This job is located at Waltham, MA, USA
Job Qualifications
  • Previous Experience In Customer Service Or The Food Industry, With A Focus On Providing Excellent Service To Customers.

  • Availability To Work Flexible Hours, Including Evenings, Weekends, And Holidays.

  • Ability To Work In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously.

  • Strong Communication And Teamwork Skills, With A Positive Attitude And A Willingness To Assist Team Members.

  • Knowledge Of Dunkin' Products And Menu Items, As Well As The Ability To Learn And Adhere To Food Safety And Sanitation Guidelines.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • food preparation

  • Problem-Solving

  • Cleaning And Sanitation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Evening Team Member in Waltham, MA, USA is $10-$15 per hour. However, this can vary depending on factors such as experience, specific job duties, and the employer's pay scale. It is recommended to research the specific company and job listing to get a more accurate salary estimate.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeJuly 20th, 2025
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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