Dunkin'

Evening Team Member

Dunkin'

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the team at Dunkin'! We are currently seeking enthusiastic and reliable individuals to join our Evening Team as Team Members. Our team is the heart and soul of our business, and we are looking for individuals who are passionate about providing excellent customer service, maintaining a clean and welcoming environment, and upholding the high standards of quality that Dunkin' is known for. If you are a team player with a positive attitude and a love for Dunkin's delicious coffee and baked goods, we would love to have you on our team! Keep reading to learn more about the qualifications and responsibilities for this exciting opportunity.

  1. Greet and welcome customers with a positive and friendly attitude.
  2. Provide excellent customer service by taking and fulfilling orders accurately and efficiently.
  3. Maintain a clean and organized work environment, including restocking supplies and cleaning equipment.
  4. Uphold the quality standards of Dunkin' by preparing and serving products according to company guidelines.
  5. Collaborate with team members to ensure smooth operations and a positive work environment.
  6. Communicate effectively with customers and team members to resolve any issues or concerns.
  7. Adhere to all food safety and sanitation guidelines to ensure the health and safety of customers and team members.
  8. Handle cash and credit transactions accurately and responsibly.
  9. Follow company policies and procedures at all times.
  10. Attend and participate in training and meetings as required.
  11. Continuously strive to improve and maintain high levels of customer satisfaction.
  12. Assist with opening and closing duties as assigned.
  13. Take on additional responsibilities as needed and directed by management.
  14. Maintain a positive and professional attitude at all times.
  15. Display a strong knowledge of Dunkin's products, promotions, and offerings to effectively assist customers.
  16. Be reliable and punctual for scheduled shifts.
  17. Work towards achieving individual and team goals.
  18. Adhere to all safety and security procedures.
  19. Maintain a neat and professional appearance in accordance with company dress code.
  20. Embody the Dunkin' brand and culture by consistently providing exceptional service and promoting a welcoming and inviting atmosphere.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Experience In The Foodservice Industry: A Qualified Evening Team Member At Dunkin' Should Have Prior Experience Working In A Fast-Paced Foodservice Environment. This Can Include Experience In A Similar Role At Another Restaurant Or Cafe, Or Experience In A Retail Or Customer Service Position.

  • Availability For Evening Shifts: As An Evening Team Member, The Majority Of Your Shifts Will Take Place In The Evening And May Extend Into Late Night Hours. Therefore, It Is Important To Have Availability During These Times, Including Weekends And Holidays.

  • Ability To Work In A Team: Dunkin' Is A Team-Oriented Environment, And Being Able To Work Well With Others Is Crucial For Success As An Evening Team Member. This Includes Strong Communication Skills, A Positive Attitude, And A Willingness To Help And Support Your Fellow Team Members.

  • Basic Math And Cash Handling Skills: As A Team Member, You Will Be Responsible For Handling Cash And Processing Customer Transactions. Therefore, Having Basic Math Skills And Experience Handling Money Is Important For This Role.

  • Food Safety And Hygiene Knowledge: As A Member Of The Dunkin' Team, You Will Be Handling Food And Beverages For Customers. It Is Important To Have Knowledge Of Proper Food Safety And Hygiene Practices, Including How To Handle And Store Food, How To Maintain A Clean Work Area, And How To Follow Health And Safety Protocols.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Organization

  • Team collaboration

  • food preparation

  • Cleanliness

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Evening Team Member in Nashville, TN, USA is $9-12 per hour. This may vary depending on the specific job duties, experience level, and the company's pay structure. It is important to research the specific company and job listing for more accurate salary information.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2024
Apply BeforeMay 10th, 2026
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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