Dunkin'

Assistant Restaurant Manager

Dunkin'

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a seasoned hospitality professional looking for your next career opportunity? Look no further than Dunkin'! We are currently seeking a motivated and experienced Assistant Restaurant Manager to join our team and help lead our restaurant to success. In this role, you will work closely with the General Manager to ensure smooth operations and provide exceptional customer service. If you have a passion for the food and beverage industry, excellent leadership skills, and a commitment to delivering top-notch guest experiences, we want to hear from you! Join us at Dunkin' and take your career to the next level.

  1. Manage Daily Operations: The Assistant Restaurant Manager will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.
  2. Provide Leadership: This role requires strong leadership skills to motivate and guide the team towards achieving company goals and providing exceptional customer service.
  3. Support General Manager: The Assistant Restaurant Manager will work closely with the General Manager to implement strategies for success and make decisions that will positively impact the restaurant.
  4. Train and Develop Staff: It will be the responsibility of the Assistant Restaurant Manager to train and develop staff members, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  5. Maintain High-Quality Standards: The Assistant Restaurant Manager will be responsible for maintaining high-quality standards for food, service, and cleanliness to ensure customer satisfaction and uphold the brand's reputation.
  6. Handle Customer Concerns: In the event of customer complaints or concerns, the Assistant Restaurant Manager will handle them promptly and ensure that the issue is resolved to the customer's satisfaction.
  7. Monitor Inventory and Costs: It will be the Assistant Restaurant Manager's responsibility to monitor inventory levels and control costs to ensure profitability.
  8. Schedule and Manage Staff: The Assistant Restaurant Manager will be responsible for creating and managing staff schedules, ensuring adequate coverage during peak hours and maintaining labor costs within budget.
  9. Implement Safety and Sanitation Practices: The Assistant Restaurant Manager will implement and enforce safety and sanitation practices to ensure a clean and safe environment for both customers and employees.
  10. Stay Up-to-Date on Industry Trends: The Assistant Restaurant Manager will stay informed about industry trends and implement new ideas and strategies to keep the restaurant competitive and successful.
  11. Foster a Positive Work Environment: This role requires the Assistant Restaurant Manager to create a positive and inclusive work environment that promotes teamwork, open communication, and employee satisfaction.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Strong Leadership Skills And The Ability To Effectively Manage And Motivate A Team.

  • Knowledge Of Food Safety And Sanitation Regulations.

  • Previous Experience In Restaurant Management, Preferably In The Fast Food Or Quick Service Industry.

  • Excellent Customer Service Skills And The Ability To Handle Customer Complaints And Issues.

  • Proficiency In Managing Inventory And Controlling Costs To Ensure Profitability.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Teamwork

  • staff training

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Assistant Restaurant Manager in Philadelphia, PA, USA is between $41,000 and $49,000 per year. However, this can vary depending on factors such as experience level, specific restaurant, and location. Some Assistant Restaurant Managers may earn higher salaries, up to $60,000 or more, if they have extensive experience and work in a high-end restaurant.

Additional Information
Dunkin' is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 16th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Dunkin'

Dunkin', also known as Dunkin' Donuts, is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950.

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