Service Access Team Leader - Growing Child Pediatrics - Zebulon

Are you a passionate leader with a heart for pediatric care? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join Growing Child Pediatrics at Duke University as a Service Access Team Leader in Zebulon. In this role, you will play a vital role in providing excellent customer service and managing the day-to-day operations of our service access team. We are seeking a highly organized and motivated individual with previous leadership experience in a healthcare setting. If you are ready to make a positive impact on the lives of children and their families, we encourage you to apply for this position.

1. Lead and manage the day-to-day operations of the service access team at Growing Child Pediatrics in Zebulon.
2. Ensure that the service access team provides excellent customer service to all patients and their families.
3. Create and maintain efficient processes and procedures for scheduling appointments, handling inquiries, and managing medical records.
4. Train and develop team members to ensure they have the necessary skills and knowledge to perform their roles effectively.
5. Monitor team performance and provide regular feedback to promote continuous improvement.
6. Collaborate with other leaders and departments within the organization to ensure seamless and efficient operations.
7. Ensure compliance with all applicable regulations and policies related to healthcare and patient confidentiality.
8. Develop and maintain positive relationships with patients and their families, promoting a welcoming and caring environment.
9. Serve as a role model for professionalism, ethical behavior, and compassionate care.
10. Continuously assess and improve processes to enhance the patient experience and increase efficiency.
11. Manage and resolve any service-related issues or complaints in a timely and effective manner.
12. Keep up-to-date with industry trends and changes in healthcare regulations to ensure compliance and best practices.
13. Foster a positive and collaborative work culture that promotes teamwork, communication, and mutual respect.
14. Participate in hiring and onboarding new team members, ensuring a smooth integration into the team.
15. Act as a liaison between the service access team and other departments, communicating any updates or changes in policies or procedures.

According to JobzMall, the average salary range for a Service Access Team Leader - Growing Child Pediatrics - Zebulon in Zebulon, NC 27597, USA is $40,000-$50,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual. Other factors that may affect salary include the size and location of the company, as well as the overall demand for this type of position in the job market.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).