Provider Support Assistant - Duke Eye Center at Erwin Rd

Welcome to Duke Eye Center at Erwin Rd at Duke University, where we are dedicated to providing exceptional eye care services to our community. We are currently seeking a Provider Support Assistant to join our dynamic team. As a Provider Support Assistant, you will play a crucial role in supporting our providers in delivering high-quality care to our patients. This position requires a motivated and organized individual with excellent communication and interpersonal skills. If you are passionate about healthcare and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join us and be a part of a team that is committed to making a positive impact on people's lives every day.

1. Greet and welcome patients and their families to the Duke Eye Center at Erwin Rd, providing them with a warm and friendly atmosphere.
2. Maintain a high level of professionalism and customer service at all times when interacting with patients, their families, and other team members.
3. Assist providers with administrative tasks such as scheduling appointments, managing patient records, and ensuring accurate and timely documentation.
4. Collaborate with other members of the healthcare team to ensure smooth and efficient patient flow.
5. Answer phone calls and respond to inquiries, providing accurate and helpful information to patients and their families.
6. Help patients with check-in and check-out procedures, ensuring all necessary forms and documents are completed accurately.
7. Maintain a clean and organized work environment, ensuring all supplies and equipment are readily available for providers.
8. Assist providers with clinical tasks such as taking and recording patient vital signs, preparing exam rooms, and performing basic tests.
9. Communicate effectively with patients, providers, and other team members, relaying important information and ensuring patients' needs are met.
10. Attend training and educational sessions to stay updated on new procedures and protocols, and continuously improve skills and knowledge.

According to JobzMall, the average salary range for a Provider Support Assistant - Duke Eye Center at Erwin Rd in Durham, NC 27705, USA is $30,000-$35,000 per year. This range can vary depending on experience, education, and other factors.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).