Patient Service Associate- Duke Primary Care Sweetwater Apex, NC

Welcome to Duke University, where we are committed to providing exceptional healthcare services to our patients. We are currently seeking a highly motivated and compassionate Patient Service Associate to join our team at Duke Primary Care Sweetwater Apex, NC. As a Patient Service Associate, you will play a vital role in ensuring our patients receive the best possible care and experience during their visit. We are looking for individuals who are dedicated, detail-oriented, and possess strong communication and organizational skills. If you are passionate about making a positive impact in the lives of others, we encourage you to apply for this rewarding position.

1. Greet and welcome patients and visitors to Duke Primary Care Sweetwater Apex.
2. Assist patients with scheduling appointments, obtaining necessary paperwork, and checking in for their appointments.
3. Provide excellent customer service by addressing patient inquiries and concerns in a professional and timely manner.
4. Maintain accurate and up-to-date patient records and ensure all necessary forms are completed.
5. Collaborate with healthcare providers and support staff to ensure a smooth and efficient patient flow.
6. Keep track of patient wait times and take appropriate action to minimize wait times.
7. Maintain a clean and organized reception area.
8. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
9. Collect and process patient payments and insurance information.
10. Assist with insurance verification and authorization processes.
11. Communicate with patients regarding any necessary follow-up appointments or referrals.
12. Act as a liaison between patients and healthcare providers to ensure timely and accurate communication.
13. Assist with administrative tasks such as filing, faxing, and data entry.
14. Attend and participate in team meetings and training sessions.
15. Continuously strive to improve patient satisfaction and provide exceptional customer service.
16. Support and promote Duke University's mission and values.

According to JobzMall, the average salary range for a Patient Service Associate- Duke Primary Care Sweetwater Apex, NC in Durham, NC, USA is $34,000 - $45,000 per year. This can vary depending on factors such as years of experience, education level, and additional skills or certifications.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).