Patient Account Associate - Executive Health

Welcome to Duke University's executive health department, where we are dedicated to providing exceptional care to our patients. We are currently seeking a Patient Account Associate to join our team and assist with managing patient accounts and ensuring accurate billing and payment processes. As a member of our team, you will play a crucial role in maintaining our high standards of care and contributing to the overall success of our department. If you are detail-oriented, possess excellent communication skills, and have a passion for healthcare, we invite you to apply for this exciting opportunity.

1. Manage patient accounts: The Patient Account Associate will be responsible for managing all patient accounts, including verifying insurance information, updating patient information, and ensuring accurate billing and payment processes.
2. Ensure accuracy: It will be the responsibility of the Patient Account Associate to ensure the accuracy of all patient accounts and billing information. This includes reviewing claims for errors and resolving any discrepancies.
3. Communicate with patients: The Patient Account Associate will serve as a point of contact for patients regarding their accounts. This includes answering questions about billing, insurance coverage, and payment options in a professional and courteous manner.
4. Collaborate with healthcare providers: The Patient Account Associate will work closely with healthcare providers to ensure accurate and timely billing. This may involve obtaining necessary documentation or coordinating with other departments within the executive health department.
5. Maintain confidentiality: The Patient Account Associate will be responsible for maintaining the confidentiality of patient information and adhering to all HIPAA regulations.
6. Assist with financial counseling: The Patient Account Associate may be required to assist patients with understanding their medical bills and provide financial counseling as needed.
7. Update and maintain records: The Patient Account Associate will be responsible for updating and maintaining accurate records of patient accounts, payments, and insurance information.
8. Adhere to department policies and procedures: The Patient Account Associate will be expected to adhere to all department policies and procedures, as well as comply with all healthcare regulations.
9. Contribute to the overall success of the department: As a member of the executive health department, the Patient Account Associate will play a crucial role in maintaining the department's high standards of care and contributing to its overall success.
10. Continuous learning: The Patient Account Associate will be expected to stay updated on changes in healthcare regulations, insurance policies, and billing procedures to ensure the department's billing processes are up to date and accurate.

According to JobzMall, the average salary range for a Patient Account Associate - Executive Health in Durham, NC 27705, USA is $40,000-$50,000 per year. This may vary depending on the specific company, experience level, and benefits offered.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).