Duke University

Member Services Assistant

Duke University

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an exciting opportunity to join the Duke University team? We are currently seeking a motivated and detail-oriented Member Services Assistant to join our team. The ideal candidate will be a quick learner with an exceptional customer service attitude.This role requires a passion for helping others and a commitment to upholding the highest standards of customer service. The successful candidate must have an excellent eye for detail and the ability to quickly resolve customer inquiries in a professional and friendly manner. Knowledge of customer service policies and procedures is required, as well as the ability to multitask and prioritize tasks efficiently. Exceptional communication and interpersonal skills are a must.We are looking for a dedicated and team-oriented individual who is eager to contribute to our organization and make a positive impact. If you have the necessary qualifications and a passion for helping others, we’d love to hear from you!

Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Excellent Communication And Interpersonal Skills

  • Proficiency In Ms Office Suite And Other Office Technology

  • Knowledge Of Customer Service Principles And Practices

  • Knowledge Of Duke University Services And Programs

  • Ability To Maintain Confidentiality And Handle Sensitive Information

  • Ability To Accurately Document And File Information

  • Ability To Multitask And Manage Multiple Priorities

Required Skills
  • Research

  • Data Entry

  • Networking

  • Communication

  • Time Management

  • Microsoft Office

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Phone Etiquette

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Member Services Assistant in Durham, NC, USA is $27,000 to $36,000 per year. This salary range may vary depending on the company's size, location, and the individual's experience and qualifications.

Additional Information
Duke University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 4th, 2023
Apply BeforeMay 10th, 2026
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About Duke University

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).

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