IT Analyst - End User Support

We are currently seeking an experienced and motivated IT Analyst - End User Support to join Duke University's dynamic and innovative IT team. The successful candidate will have a passion for customer service, a strong technical aptitude, and a knack for problem-solving. The IT Analyst - End User Support will be responsible for providing technical support for our staff, faculty, and students.Ideal candidates for this position should possess a Bachelor's degree or equivalent experience in a related field; have a minimum of five years' experience in an IT support role; and have a working knowledge of Windows and Mac operating systems, Microsoft Office, and cloud-based applications. Additionally, a successful IT Analyst - End User Support should have excellent communication and customer service skills, a positive attitude, and be able to work in a team environment. If you are looking for an opportunity to join a collaborative and forward-thinking IT team, we want to hear from you!

According to JobzMall, the average salary range for a IT Analyst - End User Support in Durham, NC, USA is from $45,000 to $60,000 per year. This salary range includes base pay and any bonus or other forms of compensation. The salary range is dependent upon a variety of factors, such as experience, level of education, industry, and the size of the employer.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).