Health Unit Coordinator (HUC) Inpatient Behavioral Health

Welcome to Duke University's Inpatient Behavioral Health unit. We are seeking a highly motivated and organized individual to join our team as a Health Unit Coordinator (HUC). As a HUC, you will play a vital role in ensuring the efficient and effective operation of our unit. We are looking for someone who is dedicated to providing exceptional patient care and has a passion for working in a fast-paced healthcare environment. If you have excellent communication and multitasking skills, attention to detail, and a strong understanding of medical terminology, we encourage you to apply for this rewarding position. Join our team and make a difference in the lives of our patients every day.

1. Greet and welcome patients, visitors, and staff to the unit in a friendly and professional manner.
2. Maintain accurate and up-to-date patient records and charts.
3. Coordinate patient admissions, discharges, and transfers with other healthcare professionals.
4. Schedule and coordinate appointments, procedures, and tests for patients.
5. Answer phone calls and respond to inquiries from patients, families, and healthcare professionals.
6. Ensure proper documentation and filing of all medical records and forms.
7. Monitor and maintain inventory of medical and office supplies.
8. Communicate effectively with healthcare team members to ensure efficient and coordinated patient care.
9. Maintain confidentiality and adhere to all HIPAA regulations.
10. Update and maintain patient information in electronic medical records system.
11. Act as a liaison between patients, families, and healthcare providers.
12. Assist with administrative tasks such as scheduling meetings, managing emails, and organizing documents.
13. Collaborate with other departments to coordinate patient care and ensure a smooth workflow.
14. Participate in staff meetings and training programs to stay updated on unit policies and procedures.
15. Ensure a clean and organized work environment.
16. Adhere to all safety and infection control protocols.
17. Assist with billing and insurance documentation.
18. Handle patient complaints and concerns in a professional and timely manner.
19. Provide support to patients and families during difficult situations.
20. Continuously strive to improve the quality of patient care by identifying and suggesting process improvements.

According to JobzMall, the average salary range for a Health Unit Coordinator (HUC) Inpatient Behavioral Health in Durham, NC, USA is between $27,000 and $43,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, some HUC positions may offer additional benefits such as health insurance, retirement plans, and bonuses.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).