Financial Care Counselor - Duke Health Center (Morreene Rd)

Welcome to Duke University's Financial Care Counselor position at the Duke Health Center on Morreene Road. We are seeking a passionate and dedicated individual to join our team and assist patients with their financial concerns and needs. As a Financial Care Counselor, you will play a crucial role in ensuring our patients receive the best possible care by helping them navigate the complex world of healthcare finances. If you are a compassionate and detail-oriented individual who is committed to making a positive impact in the lives of others, we encourage you to apply for this exciting opportunity.

1. Provide exceptional customer service by warmly welcoming and assisting patients with their financial concerns and needs.
2. Serve as a knowledgeable resource for patients regarding insurance coverage, billing processes, and financial assistance programs.
3. Conduct financial assessments for patients and develop personalized payment plans based on their individual needs and financial situations.
4. Collaborate with healthcare providers and billing department to ensure accurate and timely processing of patients' financial information.
5. Maintain accurate and confidential records of patient financial information and interactions.
6. Continuously stay updated on changes in healthcare policies and regulations related to patient finances.
7. Assist patients in applying for financial assistance programs and follow up on their application status.
8. Educate patients on their rights and options when it comes to managing their healthcare expenses.
9. Communicate effectively with patients, colleagues, and superiors, ensuring a positive and professional work environment.
10. Participate in team meetings and trainings to enhance knowledge and skills related to financial counseling and healthcare finance.

According to JobzMall, the average salary range for a Financial Care Counselor - Duke Health Center (Morreene Rd) in Durham, NC, USA is $45,000-$55,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual, as well as the specific employer and location.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).