Financial Care Counselor - DUH ED

Welcome to Duke University's Emergency Department (DUH ED)! We are currently seeking a highly motivated and dedicated individual to join our team as a Financial Care Counselor. In this role, you will have the opportunity to provide financial counseling and support to patients and their families during their time in the emergency department. We are looking for someone with a strong background in finance and a passion for helping others. If you are a detail-oriented individual with excellent communication skills and a desire to make a positive impact, we encourage you to apply. Join our team and be a part of a dynamic and rewarding work environment at Duke University.

1. Provide financial counseling and support to patients and their families in the emergency department.
2. Educate patients and families on insurance coverage, payment options, and financial assistance programs available.
3. Assist patients with completing financial forms and applications, and obtaining necessary documentation for financial assistance programs.
4. Maintain accurate and organized records of patient financial information and counseling sessions.
5. Collaborate with healthcare providers, social workers, and other team members to ensure patients receive appropriate financial counseling and support.
6. Stay up-to-date on changes in insurance policies, financial assistance programs, and billing procedures to provide accurate and relevant information to patients and families.
7. Identify and address any financial barriers that may prevent patients from receiving necessary medical care.
8. Maintain confidentiality and adhere to all HIPAA regulations when handling patient financial information.
9. Communicate effectively with patients and families, using empathy and compassion to alleviate their financial concerns during a stressful time.
10. Participate in meetings and trainings to improve financial counseling skills and stay informed on department policies and procedures.
11. Maintain a positive and professional attitude, representing Duke University and the emergency department in a positive light.
12. Perform other duties as assigned by the department manager or supervisor.

According to JobzMall, the average salary range for a Financial Care Counselor - DUH ED in Durham, NC, USA is $52,000 - $68,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization. Additionally, location can also play a role in salary range.

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).