Duke University

Financial Care Counselor - DRH ED

Duke University

Durham, NC 27710, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about helping individuals and families achieve financial stability and wellness? Do you have a strong background in financial counseling and education? If so, we have an exciting opportunity for you to join our team as a Financial Care Counselor at Duke University's Emergency Department.In this role, you will be responsible for providing financial counseling, education, and assistance to patients and their families who are facing financial challenges related to their medical care. You will work closely with our team of healthcare providers to ensure that patients receive the financial support they need to access high-quality care.To be successful in this role, you must have a Bachelor's degree in finance, accounting, or a related field, as well as at least 3 years of experience in financial counseling or education. You should also possess excellent communication and interpersonal skills, as well as a strong ability to problem-solve and provide compassionate support to patients in difficult situations.If you are a dedicated and empathetic financial professional looking to make a positive impact in the lives of others, we encourage you to apply for this rewarding opportunity at Duke University's Emergency Department.

  1. Provide financial counseling and education to patients and their families who are facing financial challenges related to their medical care.
  2. Collaborate with healthcare providers to ensure patients receive the necessary financial support for their care.
  3. Conduct financial assessments and develop personalized financial plans for patients.
  4. Educate patients on healthcare financing options and assist them in applying for financial assistance programs.
  5. Advocate for patients by negotiating with insurance companies and healthcare providers on their behalf.
  6. Stay up-to-date on healthcare financing policies and regulations to provide accurate and relevant information to patients.
  7. Maintain detailed records of patient interactions and financial assistance provided.
  8. Communicate effectively with patients, their families, and other healthcare professionals.
  9. Provide compassionate support and guidance to patients during difficult financial situations.
  10. Collaborate with community organizations and resources to expand financial support options for patients.
  11. Participate in training and development opportunities to enhance financial counseling skills and knowledge.
  12. Adhere to all ethical and legal standards related to financial counseling and patient confidentiality.
  13. Use problem-solving skills to assist patients in finding creative solutions to their financial challenges.
  14. Continuously evaluate and improve financial counseling processes to ensure the best outcomes for patients.
  15. Maintain a positive and professional attitude while representing Duke University's Emergency Department.
Where is this job?
This job is located at Durham, NC 27710, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Finance, Accounting, Or A Related Field.

  • Minimum Of 3 Years Of Experience In Financial Counseling Or Advisement.

  • Strong Knowledge Of Financial Aid Policies And Regulations.

  • Excellent Communication And Interpersonal Skills To Effectively Counsel And Assist Students And Families.

  • Familiarity With Financial Aid Systems And Software, Such As Banner Or Peoplesoft.

Required Skills
  • Budgeting

  • Financial Analysis

  • Communication Skills

  • Financial Planning

  • Data Analysis

  • Time Management

  • Organizational Skills

  • Counseling

  • customer service

  • Problem-Solving

  • Financial Literacy

  • Debt Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Financial Care Counselor - DRH ED in Durham, NC 27710, USA is $46,000-$60,000 per year. However, this may vary depending on factors such as experience, qualifications, and the specific employer.

Additional Information
Duke University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 11th, 2025
Apply BeforeSeptember 18th, 2025
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About Duke University

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. In 1924, tobacco and electric power industrialist James Buchanan Duke established The Duke Endowment and the institution changed its name to honor his deceased father, Washington Duke. Duke's campus spans over 8,600 acres (3,500 hectares) on three contiguous sub-campuses in Durham as well as a marine lab in Beaufort. The West Campus—designed largely by architect Julian Abele—incorporates Gothic architecture with the 210-foot (64-meter) Duke Chapel at the campus' center and highest point of elevation, is adjacent to the Medical Center. East Campus, 1.5 miles (2.4 kilometers) away, home to all first-years, contains Georgian-style architecture. The university administers two concurrent schools in Asia, Duke-NUS Medical School in Singapore (established in 2005) and Duke Kunshan University in Kunshan, China (established in 2013).

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